Pet Friendly
Travel with your beloved pet!
Analysis
Key Strengths
Dedicated Staff Assistance
Provides meticulous care, assisting guests with purchasing necessary items and arranging transportation in an unfamiliar city
Positive Atmosphere
The majority of guests express satisfaction with the staff's kindness and helpfulness, feeling comfortable during their stay
Convenient Location
Situated near the U.S. Embassy, it offers logistical advantages for travelers conducting related business
Breakfast Satisfaction
Receives positive reviews for its daily changing main dishes, fresh fruits, and made-to-order juices
Points to Note
Compact Room Space
Reviews mention small room sizes, which may lead to disappointment for those expecting spacious accommodations
Some Unpleasant Experiences
There were reviews detailing difficulties during check-in due to reservation errors and complaints about customer support
Lack of Refund and Flexibility
Instances of customer dissatisfaction have arisen due to the hotel's lack of flexibility in certain situations
Recommended For
Rating Details
Centrally located in Hanoi, a pet-friendly hotel. Key strengths include clean facilities and convenient accessibility, offering a pleasant stay. Note: potential for noise during weekend stays. Close to Temple of Literature and Ho Chi Minh Mausoleum, suitable for families and couples.
Detailed Ratings
Score Distribution
Location
Nearby Restaurants
Bánh mỳ - Xôi - Hủ tiếu CHÂN CẦU
Wabi Sabi Vegetarian & Tea
Bếp Nhỏ Yên Tâm
New Sphinx Beer Bar
Nét Cuốn - 7 ngày rau tươi
Pepperonis Láng Hạ
Facilities & Services
Accommodation
FAQ
What are the check-in and check-out times at The Pearl Hotel?
Check-in is available from 3:00 PM, and check-out is until 11:00 AM. If you require late check-in or early check-out, please inquire with the front desk in advance for availability.
What are the main amenities provided by the hotel?
The hotel offers various amenities including free Wi-Fi, a shared kitchen, a restaurant, and room service. Children's facilities and meals are also available for family travelers, along with on-site entertainment and a tour desk.
How can I cancel a reservation, and what is the cancellation policy?
The cancellation policy varies depending on the rate plan selected at the time of booking. Generally, free cancellation is possible within a certain period after booking, but details should be confirmed during reservation. You can receive personalized guidance by contacting our customer support team.
Is it convenient to use public transportation?
The hotel is located approximately a 30-minute walk (2.4 km) from Hanoi Station (train), making public transportation accessible. Taxis and buses are also readily available in the vicinity, facilitating easy travel within Hanoi city.
What are the nearby tourist attractions?
Major attractions such as the Temple of Literature and National University (1.9 km), One Pillar Pagoda (2.1 km), and Ho Chi Minh Mausoleum (2.4 km) are within walking distance or a short drive. Presidential Palace Historical Site (2.6 km) and Vietnam Military History Museum (2.6 km) are also nearby, making sightseeing convenient.
What is the overall guest rating?
Based on a total of 10 reviews, the hotel has received a high rating of 8.3/10. There are many positive comments regarding the property's cleanliness, staff service, and location. For detailed information, it is recommended to refer to actual guest reviews.