Hanoi Graceful Hotel - Hanoi 3-Star Hotel

Bathroom Door Lock Malfunction

Some bathroom doors in certain rooms did not function properly, leading to guests getting locked inside. It is advisable to check the door's condition and use it with caution

Unstable Air Conditioning Performance

There were instances where the air conditioning intermittently stopped working or did not regulate the temperature properly

Some Rooms Lack Windows

Rooms without windows may have limitations in ventilation and natural light

Stair Access Required

Some rooms may not be accessible by elevator, requiring the use of stairs. Assistance may be needed for luggage transport