Hanoi PentStudio West Lake - KIM Apartment & Homestays - Real Guest Reviews & Booking Info

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  • ✓ Detailed ratings across 5 categories
  • ✓ 4-Star Guesthouse in Hanoi
Hanoi PentStudio West Lake - KIM Apartment & Homestays 4-Star Guesthouse room
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PentStudio West Lake - KIM Apartment & Homestays - Hanoi 4-Star Guesthouse

9.0
Hanoi
Guesthouse
Pet Friendly Free Parking Free Wi-Fi (All Rooms) Air Conditioning Blackout Curtains Balcony/Terrace 나이트 라이프
Pet Friendly

Pet Friendly

Travel with your beloved pet!

Advance Inquiry Recommended
Advance Inquiry Recommended

Analysis

Key Strengths

Proximity to Lotte Mall West Lake

Conveniently located within walking distance to a large supermarket and dining options, enhancing daily convenience

Practical Household Appliances

Equipped with a kitchen featuring an induction cooktop and a washing machine with a drying function, making it suitable for long-term stays

Responsive Host

Provides quick feedback via messages and phone calls, and offers luggage storage services before check-in and after check-out

Room Condition

Modern interior and good cleanliness are maintained, consistent with actual guest photos

Points to Note

Distance from Tourist Hubs

It takes over 20 minutes by car to reach the Old Quarter (Hoan Kiem), incurring transportation costs for visiting major attractions

Paid Amenities

The swimming pool and gym are not included in the room rate and require advance reservation at the front desk and separate payment

Dryer Efficiency

The washing machine's drying cycle takes over 3 hours, so it should be operated with ample time

Recommended For

Long Practical for travelers on month Those Preferring a Quiet Residential Environment Individuals who prefer to stay near West Lake, which is relatively pleasant, rather than the noisy Old Quarter Travelers Frequently Using Lotte Mall Families looking to utilize the amenities and dining options within the shopping mall as a base

Rating Details

9.0 Exceptional 112개 리뷰

4-star guesthouse near Lotte Mall. Strengths include excellent staff service and pleasant facilities, with pet-friendly options. Note: Dryer may have long cycle times. Close to Ethnology Museum & Presidential Palace, suitable for families and pet owners.

Ratings by Trip Type

BEST
10.0
Biz
1
10.0
Solo
4
10.0
Family
1
9.1
Couple
8

Detailed Ratings

Cleanliness BEST 9.5
Facilities 9.5
Service 9.2
Value for Money 9.2
Location 9.1

Score Distribution

9+ Exceptional
77% (10)
8-9 Excellent
8% (1)
7-8 Very Good
8% (1)
6-7 Good
8% (1)
Below 6
0% (0)

Guest Reviews

10.0 • Reviewer 1 • 2025.06
+ Clean and well-equipped room facilities • Beautiful Japanese bridge view • Convenient location near Lotte Mall
9.6 • Reviewer 2 • 2025.11
+ Excellent facilities matching the photos • Restaurants within walking distance • Excellent overall condition of the accommodation
− Somewhat far from the city center • Additional charges for using facilities
10.0 • Reviewer 3 • 2025.11
+ Convenient hotel location • Clean amenities • Attentive hotel management
10.0 • Reviewer 4 • 2025.12
+ Excellent staff service • Location near Lotte Mall • Interior same as photos
− Long dryer operating time
See All 112 Reviews

Location

Map

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Nearby Restaurants

Haidilao Lotte Mall Tây Hồ
Hot Pot

Haidilao Lotte Mall Tây Hồ

4.9 · 5,492 reviews
IPPUDO Lotte Mall West Lake Ha Noi Japanese Ramen Restaurant
Ramen

IPPUDO Lotte Mall West Lake Ha Noi Japanese Ramen Restaurant

4.9 · 1,043 reviews
Don Chicken Lotte Mall Tây Hồ
Korean

Don Chicken Lotte Mall Tây Hồ

4.8 · 1,342 reviews
Kim Mari Lotte Mall Weat Lake
Asian

Kim Mari Lotte Mall Weat Lake

4.7 · 114 reviews
Hanwadam - Korean Premium Grill Lotte Mall Tây Hồ
Korean Beef

Hanwadam - Korean Premium Grill Lotte Mall Tây Hồ

4.6 · 543 reviews
BARBAROS
Restaurant

BARBAROS

4.5 · 258 reviews
View more on Google Maps

Facilities & Services

Accommodation

Free Parking

Activities

Swimming Pool
Fitness Center

FAQ

What are the check-in and check-out times at PentStudio West Lake - KIM Apartment & Homestays?

Check-in is available from 2:00 PM, and check-out is by 11:00 AM. The stipulated times must be adhered to, and separate requests for late check-out require confirmation with the accommodation.

What amenities are provided?

It features various leisure facilities such as an indoor swimming pool, garden, and a children's playground. The rooms are equipped with a kitchen and a safe, and it is notable for allowing pets.

What is the cancellation policy?

The cancellation policy may vary depending on the booking time and the selected room type. You must check the detailed conditions for free cancellation availability and specific deadlines before confirming your reservation.

How is the public transportation accessibility?

The distance to Hanoi Station, a train station, is approximately 6.8 km, taking about 86 minutes on foot. Given the distance from the station, travel by car or taxi is recommended.

What are the nearby tourist attractions?

The Vietnam Museum of Ethnology is 4.7 km away, and the Presidential Palace Historical Site and Ho Chi Minh Mausoleum are also close. Major attractions such as the One Pillar Pagoda and the Vietnam Military History Museum are located within 6 km.

What are the guest reviews like?

It has received a high rating of 9.0 out of 10 from actual guests. It is garnering positive feedback for its excellent service and facilities, befitting a 4-star rating.

Family Travel Info

✓ Free Children Policy

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