Hanoi Babylon Premium Hotel & Spa - Real Guest Reviews & Booking Info

  • ✓ Honest reviews from real guests
  • ✓ Detailed ratings across 5 categories
  • ✓ 4-Star Hotel in Hanoi
Hanoi Babylon Premium Hotel & Spa 4-Star Hotel room
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Babylon Premium Hotel & Spa - Hanoi 4-Star Hotel

9.2
Hanoi
Hotel
Wheelchair Accessible Free Parking Airport Transfer City Center Location Currency Exchange Free Wi-Fi (All Rooms) 현지 문화 체험

Analysis

Key Strengths

Customized Breakfast Service

Flexible and attentive, preparing egg-free fried rice or sandwiches for vegetarians

Prime Location in the Old Quarter

A practical location for walking to major attractions and restaurants in Hanoi's Old Quarter

Guest Consideration

High level of staff hospitality, including luggage storage after checkout and offering cool juice on hot days

Efficient Room Space Utilization

King rooms, for example, feel spacious with a balcony and are well-equipped with basic amenities like toiletries

Points to Note

Odor in Lobby and Common Areas

Due to insufficient kitchen ventilation, food smells can be present in the lobby, and a musty smell may occur on elevator carpets

Unreasonable Early Check-in Fee

In cases where rooms are available, an additional charge of approximately $30, close to the price of one night's stay, may be requested

Inducement for Credit Card Payment Fees

When paying by card on-site after booking through a platform, additional fees are charged, with a tendency to encourage cash payments

Check-in Delays

Even when arriving after the official check-in time in the evening, there can be a wait of over 15 minutes due to room inspection

Recommended For

Travelers Who Prioritize Breakfast Quality For those who prefer well Travelers Exploring Hanoi's Old Quarter on Foot Practical travelers who want to minimize travel time by staying in the heart of the bustling area Those Who Prefer Attentive Service Guests who desire fluent English communication and close management throughout their stay

Rating Details

9.2 Exceptional 3,763개 리뷰

4-star hotel near Hanoi's Old Quarter. Strengths include spacious rooms with balconies and a convenient location, offering a pleasant stay. However, lobby may have food odors. Adjacent to Old Quarter and St. Joseph's Cathedral, ideal for key Hanoi tourists.

Ratings by Trip Type

BEST
9.3
Family
52
9.2
Teen
32
9.1
Couple
375
8.8
Solo
149
8.8
Group
151
8.4
Biz
28

Detailed Ratings

Service BEST 9.4
Location 9.3
Cleanliness 8.9
Value for Money 8.8
Facilities 8.4

Score Distribution

9+ Exceptional
63% (476)
8-9 Excellent
24% (178)
7-8 Very Good
5% (34)
6-7 Good
5% (34)
Below 6
4% (31)

Guest Reviews

10.0 • Reviewer 1 • 2023.07
+ Friendly and dedicated staff service • Very clean and tidy room • Higher quality breakfast than expected
− Insufficient basic vegetarian options • Somewhat cramped hotel size
9.2 • Reviewer 2 • 2025.05
+ Cost-effective excellent breakfast • Satisfactory laundry service provided • High value for the price paid
− Excessive early check-in fee • Carpet smell in the lobby and elevator
10.0 • Reviewer 3 • 2025.08
+ 넓고 쾌적한 객실 크기 • 다양하고 맛있는 조식 뷔페 • 편리한 위치와 편안함
9.2 • Reviewer 4 • 2025.09
+ Location in the center of the Old Quarter • Friendly and professional staff • Diverse and delicious breakfast
− Extra charge for card payment • Expensive rate for room size
9.6 • Reviewer 5 • 2025.07
+ Convenient location in the old town • Spacious room with a balcony • Friendly staff and breakfast
− Unpleasant food smell in the lobby • Insufficient ventilation near the restaurant
See All 3,763 Reviews

Location

Map

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View more on Google Maps

Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

Activities

Spa/Sauna

Accessibility

Wheelchair Accessible

FAQ

What are the check-in and check-out times at Babylon Premium Hotel & Spa?

Check-in is from 14:00 and check-out is until 12:00. The 24-hour front desk supports smooth guest arrivals and departures.

What are the main amenities provided?

Guests can enjoy free Wi-Fi, a restaurant, spa, and sauna. Family rooms and child-friendly facilities are also available for family travelers.

What is the cancellation policy?

Policies vary depending on the booking time and room type. It is essential to check the detailed terms and conditions provided at the time of booking for free cancellation availability and deadlines.

How is the accessibility to public transportation?

The hotel is located approximately a 15-minute walk from Hanoi Station (train), making train travel convenient. The distance to the station is about 1.2 km, and it is a location that facilitates easy movement within the city.

What are the nearby tourist attractions?

The Old Quarter and St. Joseph's Cathedral are within 0.5 km, making it ideal for walking tours. Major attractions such as Hoa Lo Prison and the Vietnam Military History Museum are also within approximately 1 km.

What is the overall guest rating?

Based on 10 reviews, the hotel has a very high rating of 9.2/10. Guests are highly satisfied with the 4-star service and facilities.

Family Travel Info

✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers
Best Rate Guarantee

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