Hanoi Westlake Pearl Aparthotel & Spa - By Pegasy Group - Real Guest Reviews & Booking Info

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  • ✓ 5-Star Hotel in Hanoi
Hanoi Westlake Pearl Aparthotel & Spa - By Pegasy Group 5-Star Hotel room
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Westlake Pearl Aparthotel & Spa - By Pegasy Group - Hanoi 5-Star Hotel

8.6
Hanoi
Hotel
Wheelchair Accessible Pet Friendly Free Parking Airport Transfer Free Wi-Fi (All Rooms) Currency Exchange Air Conditioning 나이트 라이프
Pet Friendly

Pet Friendly

Travel with your beloved pet!

Pets Must Be Supervised
Pets Must Be Supervised
Advance Inquiry Recommended
Advance Inquiry Recommended

Analysis

Key Strengths

Fully Equipped Appliances

Features a washing machine, dryer, and large-capacity refrigerator, making it practical for travelers who frequently do laundry or have long stays

West Lake View Rooftop

The rooftop terrace bar offers a quiet place to enjoy panoramic views of the Hanoi skyline and West Lake

Kitchenette Available

The apartment structure includes an electric stove and cooking utensils, allowing for simple meal preparation instead of dining out

Adjacent to New Shopping Mall

Proximity to Lotte Mall West Lake offers convenient access to shopping and a large supermarket

Points to Note

Paid Parking System

A separate parking fee of 100,000 VND per day is charged, even for guests, incurring additional costs

Limited Tourist Attraction Accessibility

While offering an escape from the hustle and bustle of the Old Quarter, using Grab or a taxi is essential for traveling to major tourist sites

Early Checkout Time

Checkout at 11 AM is earlier than typical hotels, which may make the morning of your last day feel rushed

Recommended For

Value Travelers who require the comfort of home and facilities for laundry and cooking Those Preferring Quiet Relaxation Individuals who wish to stay in the pleasant West Lake area, away from Hanoi's characteristic motorcycle noise Families Traveling with Children Those looking for a family

Rating Details

8.6 Excellent 1,156개 리뷰

5-star aparthotel near Hanoi's center. Strengths include prompt, friendly service and spacious, clean rooms. Pet-friendly. Note: potential noise on weekend stays. Close to Presidential Palace & Ho Chi Minh Mausoleum, suitable for family and couple trips.

Ratings by Trip Type

BEST
8.8
Biz
21
8.8
Couple
165
8.8
Solo
112
8.6
Group
65
8.5
Family
10
7.1
Teen
9

Detailed Ratings

Service BEST 9.1
Cleanliness 8.8
Value for Money 8.8
Facilities 8.5
Location 8.4

Score Distribution

9+ Exceptional
60% (227)
8-9 Excellent
22% (84)
7-8 Very Good
5% (18)
6-7 Good
6% (21)
Below 6
8% (30)

Guest Reviews

10.0 • Reviewer 1 • 2025.05
+ Friendly and attentive staff • Clean and stylish rooms • Rooftop terrace with a good view
9.6 • Reviewer 2 • 2024.08
+ Stylish and beautiful interior design • Clean rooms and amenities • Very friendly staff service
10.0 • Reviewer 3 • 2025.04
+ Prompt and kind response • Spacious and clean room • Excellent accessibility to major tourist attractions
8.4 • Reviewer 4 • 2025.06
+ Excellent room cleanliness and amenities • Rooftop bar with a good view • Very friendly and professional staff
10.0 • Reviewer 5 • 2025.07
+ Cozy and clean rooms • Friendly and attentive service • Free room upgrade
See All 1,156 Reviews

Location

Map

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4.9 · 48 reviews
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View more on Google Maps

Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

Activities

Spa/Sauna
Fitness Center

Accessibility

Wheelchair Accessible

Languages

Korean Available

FAQ

What are the check-in and check-out times at Westlake Pearl Aparthotel & Spa - By Pegasy Group?

Check-in is available from 3 PM, and check-out is until 11 AM. The 24-hour front desk is available for guest convenience.

What amenities are provided?

In-room kitchenettes and free Wi-Fi are provided, and guests can use the massage facilities and children's playground. Pets are allowed, and paid parking is also available.

What is the cancellation policy?

Policies vary depending on the booking time and selected room type. Specific refund and cancellation deadlines must be confirmed through the booking confirmation.

How is the public transportation accessibility?

The hotel is located approximately 5.3 km from Hanoi Station (train), taking about 67 minutes on foot. Due to the distance from the station, it is more convenient to use a car or taxi.

What are the nearby tourist attractions?

The Presidential Palace Historical Site and Ho Chi Minh Mausoleum are within approximately 4 km. Major historical sites such as the Vietnam Museum of Ethnology and One Pillar Pagoda are also located nearby.

What is the guest rating?

Based on 10 reviews, the hotel has an excellent rating of 8.6. It receives high marks for overall facility satisfaction and service.

Family Travel Info

✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers

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