Pet Friendly
Travel with your beloved pet!
Analysis
Key Strengths
Spacious Rooms
Comfortable with a king-size bed, wardrobe, sofa, and smart TV
Reasonable Price
Experience spacious and modern facilities at a price in the 20,000 KRW range
Friendly Manager
Responds quickly via WhatsApp and provides necessary assistance
Convenient Location
Situated between the Old Quarter and International Street, within walking distance to the lake
Points to Note
Limited Accessibility
Requires descending narrow stairs, which can be inconvenient with large luggage
Lack of Natural Light
Despite being on the 4th floor, it can feel dark like a basement, making city views difficult
Cleanliness Issues
Some reviews mention dust, stains, and insect traces, suggesting that meticulous cleaning may not be expected
Contactless Check-in
No reception, so all instructions must be received via WhatsApp, making prior contact and information confirmation essential
Recommended For
Rating Details
3-star hotel in the heart of Hanoi, a 5-minute walk away. Strengths include clean facilities and a convenient location, with pet-friendly options. However, there may be some noise in the evenings. Adjacent to the Presidential Palace and Ho Chi Minh Mausoleum, it's ideal for tourists and travelers with pets.
Detailed Ratings
Score Distribution
Location
Nearby Restaurants
Facilities & Services
Accommodation
FAQ
What are the check-in and check-out times at West Lake Homes?
Check-in is available from 2:00 PM, and check-out is until 12:00 PM. Inquiries regarding late check-in or early check-out can be coordinated by contacting the hotel directly.
What amenities are provided?
Free Wi-Fi, a 24-hour front desk, lockers/personal storage, and air-conditioned common areas are available. Additionally, family/child-friendly facilities and family rooms are prepared.
What is the cancellation policy?
The cancellation policy may vary depending on the room rate plan you booked. It is most accurate to check the cancellation terms provided at the time of booking in detail or inquire directly with the hotel.
How is the public transportation accessibility?
Located approximately 38 minutes on foot, about 3.0 km from Hanoi Station (train), making public transportation convenient. You can travel faster by taking a taxi or Grab from the train station.
What are the nearby tourist attractions?
Major attractions such as the Presidential Palace Historical Site (1.4 km), Ho Chi Minh Mausoleum (1.7 km), One Pillar Pagoda (2.0 km), Vietnam Military History Museum (2.0 km), and Old Quarter (2.3 km) are within walking distance or a short travel distance.
What is the guest rating?
It has received a high rating of 8.1/10 from a total of 10 reviews. Overall, it appears to provide a satisfactory stay experience. Guests have left positive feedback regarding the hotel's location and amenities.