Osaka VIA INN UMEDA - JR WEST GROUP - Real Guest Reviews & Booking Info

  • Honest reviews from real guests
  • Detailed ratings across 5 categories
  • 3-Star Hotel in Osaka
Osaka VIA INN UMEDA - JR WEST GROUP 3-Star Hotel room
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VIA INN UMEDA - JR WEST GROUP - Osaka 3-Star Hotel

8.5
Osaka
Hotel
Wheelchair Accessible Public Transit (210m) Free Wi-Fi (All Rooms) Air Conditioning Daily Housekeeping

Analysis

Key Strengths

Unbeatable Location

Convenient walking distance to Umeda Station and major commercial districts

Direct Convenience Store Access

Seven-Eleven is accessible from within the hotel, ideal for rainy days or late nights

Excellent Cleanliness

Both guest rooms and common areas are meticulously maintained, providing a pleasant environment

Friendly Service

Staff respond promptly and courteously to check-in/out and various inquiries

Good to Know

No Public Bath

The hotel does not offer a large public bath (大浴場), which is a common amenity in Japanese hotels

10-Minute Walk from Station

While close to the Umeda city center, it is not directly connected to the station, requiring a walk

No Balcony/Private Pool

Contrary to some facility listings, most rooms do not feature a balcony or a private pool

Recommended For

Umeda Central Activities Travelers prioritizing accessibility to bustling areas for shopping, dining, and entertainment Practical Accommodation Seekers Those who value location, cleanliness, and essential conveniences over elaborate facilities Efficient Itinerary Planners Travelers who frequently use public transportation and prioritize ease of movement within the city

Categories

Good

Dining/Meals

  • Positive reviews mention delicious hotel breakfast.
  • Abundant dining and cafe options in the surrounding area.
  • Convenient for purchasing simple meals due to direct access to Seven-Eleven.
Average

Pricing

  • Price per night is 176,664 KRW (approx. $121.8), 30% more expensive than typical 3-star hotels.
  • Value for money is reasonable considering the excellent location.
  • Some reviews mention "stayed cheaply and well."
Good

Business

  • Excellent proximity to major train stations and commercial districts.
  • Friendly staff service and clean rooms.
  • Suitable location for business travelers coming from Tokyo.
Excellent

Location/Transportation

  • Very close and convenient to Osaka Station and Umeda Station.
  • Immediately adjacent to Izumi Plaza and major commercial districts.
  • Optimal location for dining, shopping, and public transportation access.
Limited

Staycation Facilities

  • The hotel has an indoor swimming pool facility.
  • Note that "no public bath service" is mentioned.
  • Limited information on other leisure facilities besides the swimming pool.
Excellent

Review Summary

  • High satisfaction with location, cleanliness, and staff friendliness.
  • Excellent convenience with direct convenience store access and abundant amenities.
  • Recommended for travelers who prioritize transportation and commercial district accessibility.

Rating Details

8.5 Excellent 1,443개 리뷰

3-star hotel within a 5-minute walk to Umeda Station. Strengths include prime location and friendly staff service, with excellent access to Osaka's city center. However, in-room bathtub service is not provided. Close to Umeda Sky Building and Namba, suitable for Osaka tourists.

Ratings by Trip Type

BEST
9.1
Biz
5
8.8
Family
8
8.8
Teen
18
8.7
Couple
19
8.5
Solo
58
8.5
Group
12

Detailed Ratings

Service BEST 8.8
Cleanliness 8.7
Location 8.7
Value for Money 8.3
Facilities 8.2

Score Distribution

9+ Exceptional
58% (412)
8-9 Excellent
25% (179)
7-8 Very Good
9% (63)
6-7 Good
6% (40)
Below 6
2% (16)

Guest Reviews

10.0 Reviewer 1 2025.08
+ Friendly staff response • Abundant amenities • Convenience of direct connection to convenience store
8.0 Reviewer 2 2022.05
+ Location close to Osaka Station • Easy to find accessibility • Convenient room usage
10.0 Reviewer 3 2025.08
+ Convenient access to Umeda commercial district • Convenience store on the 1st floor • Quiet room amidst the bustling area
9.3 Reviewer 4 2018.01
+ Convenient transportation • Adjacent to Umeda Station • Close to JR Umeda Station
Lack of bath service
10.0 Reviewer 5 2025.09
+ Best location • Direct connection to 7-Eleven • Affordable accommodation price
10.0 Reviewer 6 2017.11
+ Excellent location and accessibility • Friendly staff response • Neat and clean room
10.0 Reviewer 7 2025.11
+ Best location • Convenient surrounding facilities • Delicious breakfast

Location

Map

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Nearby Restaurants

Facilities & Services

Accommodation

24-Hour Front Desk

Accessibility

Wheelchair Accessible

FAQ

What are the check-in and check-out times for VIA INN UMEDA - JR WEST GROUP?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Located in the heart of Osaka, it offers convenient access to major tourist attractions. It is recommended to inquire directly at the time of booking for exact times.

What amenities are provided?

Amenities include free Wi-Fi (all rooms), daily cleaning service, convenient access to public transportation, and various facilities such as proximity to Kuromon Market. Detailed facility information can be found on the booking page.

What is the cancellation policy?

The cancellation policy varies depending on the booking time and room type. Whether free cancellation is possible and the cancellation deadline must be confirmed at the time of booking. Generally, free cancellation is possible up to 24-48 hours before check-in.

How is the public transportation accessibility?

Public transportation access is very convenient. It is close to Higashi-Umeda Subway Station (approx. 3-minute walk, 0.2km) and Umeda Subway Station (approx. 5-minute walk, 0.4km), making travel easy.

What are the nearby tourist attractions?

Major tourist attractions include Umeda Sky Building (1.0km), Minami (Namba) (2.5km), Osaka Castle Park (2.9km), Osaka Castle (3.2km), and Shinsaibashi-suji Shopping Street (3.5km). It is a good location for sightseeing, being close to major landmarks.

What is the guest rating?

The hotel has received a rating of 8.4/10 from 10 guests, indicating a very high level of satisfaction and a pleasant stay.

Family Travel Info

✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers

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