Osaka VIA INN SHIN-OSAKA - JR WEST GROUP - Real Guest Reviews & Booking Info

  • Honest reviews from real guests
  • Detailed ratings across 5 categories
  • 3-Star Hotel in Osaka
Osaka VIA INN SHIN-OSAKA - JR WEST GROUP 3-Star Hotel room
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VIA INN SHIN-OSAKA - JR WEST GROUP - Osaka 3-Star Hotel

8.0
Osaka
Hotel
Wheelchair Accessible Public Transit (460m) Free Wi-Fi (All Rooms) Air Conditioning Daily Housekeeping 편리한 대중 교통

Analysis

Key Strengths

Prime location directly at Shin-Osaka Station

highly convenient for transportation

Hearty Japanese breakfast

satisfactory selection of Obanzai-style side dishes

Friendly and welcoming staff

high guest satisfaction

Good room cleanliness

provides basic accommodation convenience

Points to Note

Slightly high price relative to room value

cost-effectiveness needs consideration

Limited variety in breakfast options

may have a narrow selection

Cigarette odor detected in some rooms

confirmation needed when booking non-smoking rooms

Recommended For

Shinkansen users prioritizing proximity to the station Those who prefer Japanese breakfast for a refined and delicious dining experience Business travelers/short convenient location and basic facilities

Categories

Good

Dining/Meals

  • Hearty Obanzai-style Japanese breakfast
  • Popular dishes include freshly fried horse mackerel and mackerel simmered in miso
  • Although breakfast variety is not extensive, satisfaction is high
Good

Pricing

  • Average price per night: 135,774 KRW (approx. $93.6)
  • 23% cheaper than the average for 3-star hotels in Osaka
  • Considered to be good value for money
Excellent

Location/Transportation

  • Extremely convenient location directly in front of Shin-Osaka Station
  • Nearby convenience store (FamilyMart) is useful
  • Easy access to Shinkansen platforms for travel
Limited

Staycation Facilities

  • Features a private swimming pool
  • Detailed information about the swimming pool is scarce
  • Little mention of staycation-specific facilities
Good

Review Summary

  • Positive feedback on location, cleanliness, and staff friendliness
  • Breakfast is praised for being delicious and prepared with care
  • Some guests mentioned minor issues with in-room facilities (e.g., bidet)

Rating Details

8.0 Excellent 1,540개 리뷰

3-star hotel located a 5-minute walk from JR Shin-Osaka Station. Strengths include friendly service and convenient access, offering a comfortable resting space. However, prices may be somewhat high. Close to Umeda Sky Building and Osaka Castle, suitable for business and tourist travelers in Osaka.

Ratings by Trip Type

BEST
8.6
Family
10
8.1
Couple
12
8.0
Group
8
7.8
Biz
5
7.6
Solo
38
7.5
Teen
7

Detailed Ratings

Service BEST 8.2
Value for Money 7.9
Location 7.8
Cleanliness 7.6
Facilities 7.5

Score Distribution

9+ Exceptional
40% (238)
8-9 Excellent
28% (167)
7-8 Very Good
12% (74)
6-7 Good
13% (76)
Below 6
6% (38)

Guest Reviews

7.6 Reviewer 1 2025.10
+ Location right in front of Shin-Osaka Station • Hearty Obanzai breakfast • Clean room
Old and inconvenient bidet
10.0 Reviewer 2 2019.07
+ Excellent service and rooms • Very close to Shin-Osaka Station • Excellent breakfast
10.0 Reviewer 3 2025.06
+ Delicious breakfast • Friendly staff response
9.6 Reviewer 4 2013.11
+ Very close to the station • Breakfast was decent
Slightly expensive price
6.8 Reviewer 5 2025.04
+ Luggage storage and late check-in accommodation • Clean and convenient room amenities • Extra tea bags and supplies provided
8.0 Reviewer 6 2018.08
+ Close to JR Shin-Osaka Station East Exit • Friendly service • Clean rooms • Delicious free breakfast
9.2 Reviewer 7 2025.08
+ Friendly and thorough service • Delicious breakfast
Cigarette smell in the bed

Location

Map

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Nearby Restaurants

Facilities & Services

Accommodation

24-Hour Front Desk

Accessibility

Wheelchair Accessible

FAQ

What are the check-in and check-out times for VIA INN SHIN-OSAKA - JR WEST GROUP?

Generally, check-in is from 3:00 PM and check-out is until 11:00 AM. Located in the heart of Osaka, it offers convenient access to major tourist attractions. It is recommended to inquire directly at the time of booking for exact times.

What amenities are provided?

The hotel offers various amenities such as free Wi-Fi (in all rooms), daily housekeeping service, convenient public transportation access, and the HEP FIVE Ferris Wheel. Detailed facility information can be found on the booking page.

What is the cancellation policy?

The cancellation policy varies depending on the booking time and room type. Free cancellation availability and deadlines must be confirmed at the time of booking. Generally, free cancellation is possible up to 24-48 hours before check-in.

How is the public transportation accessibility?

Public transportation is very convenient. It is close to Shin-Osaka Subway Station (approx. 6 minutes walk, 0.4km) and Shin-Osaka Subway Station (approx. 6 minutes walk, 0.4km), making travel easy.

What are the nearby tourist attractions?

Major tourist attractions include the Umeda Sky Building (3.5km), Osaka Castle (5.6km), Osaka Castle Park (5.7km), Namba (6.1km), and Shinsaibashi-suji Shopping Street (7.1km). It is a good location for sightseeing, being close to major landmarks.

What is the guest rating?

The hotel has received a rating of 7.9/10 from 10 guests. It is well-regarded. For detailed reviews, please refer to the actual guest review section above.

Family Travel Info

✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers

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