Hanoi Thien Thai Hotel & Spa - Real Guest Reviews & Booking Info

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  • ✓ Detailed ratings across 5 categories
  • ✓ 4-Star Hotel in Hanoi
Hanoi Thien Thai Hotel & Spa 4-Star Hotel room
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Thien Thai Hotel & Spa - Hanoi 4-Star Hotel

9.1
Hanoi
Hotel
Wheelchair Accessible Free Breakfast Free Parking Airport Transfer Free Wi-Fi (All Rooms) Currency Exchange 온수 욕조 현지 문화 체험

Analysis

Key Strengths

Skilled Human Service

Staff with over 20 years of experience provide personalized care, remembering guests' names

Practical Breakfast Offerings

Features an omelet station cooked to order and a substantial menu focused on fresh fruits

Strategic Location

Moderately distanced from the noise of the Old Quarter, yet major attractions are within a 15-minute walk

Unique Amenities

Equipped with a rooftop bar offering views of Hanoi city and a well-maintained fitness center

Points to Note

Facility Aging and Humidity

The building is old, often resulting in moldy smells in rooms or outdated furniture

Poor Lighting Design

The lighting in hallways and elevators is very dim, creating a somewhat dark and gloomy atmosphere during movement

Inconsistent Water Pressure and Hygiene

Shower water pressure can be weak, causing inconvenience, and occasional insects may be spotted depending on the room's condition

Recommended For

Value Those seeking both convenient access to Hanoi's city center and a practical breakfast at a price in the 80,000 KRW range (approx. $55 USD) Those Preferring Friendly Service Individuals who desire the warm hospitality of experienced staff over the mechanical service of large chain hotels Travelers Preferring Quiet Relaxation Tourists who wish to escape the extreme noise of the backpacker street and enjoy the charming atmosphere of Hanoi's old alleys

Rating Details

9.1 Exceptional 584개 리뷰

4-star hotel in central Hanoi. Strengths include friendly staff service and delicious breakfast omelets, boasting convenient accessibility. However, older facilities may have an odor. Close to the Old Quarter and Vietnam Military History Museum, suitable for Hanoi travelers.

Ratings by Trip Type

BEST
8.9
Solo
22
8.6
Couple
31
8.2
Group
19
8.0
Biz
9
8.0
Family
15
7.9
Teen
3

Detailed Ratings

Service BEST 8.9
Location 8.7
Cleanliness 8.5
Value for Money 8.4
Facilities 7.9

Score Distribution

9+ Exceptional
48% (46)
8-9 Excellent
20% (19)
7-8 Very Good
8% (8)
6-7 Good
16% (15)
Below 6
7% (7)

Guest Reviews

9.6 • Reviewer 1 • 2024.02
+ Excellent and convenient location • Various shops nearby • Friendly and attentive staff
− Minor cleanliness issues • Room is dated compared to photos
10.0 • Reviewer 2 • 2023.05
+ Very friendly staff • Diverse and abundant breakfast • Tidy and convenient room
− Too dark hallway lighting • Dark area around the elevator
6.4 • Reviewer 3 • 2025.11
+ Friendly staff service • Delicious breakfast omelet • Quiet and convenient location
− Outdated facilities and odor • Room humidity and hygiene issues
10.0 • Reviewer 4 • 2023.09
+ Dedicated and friendly staff • Attentive and warm hospitality • Long history and classic atmosphere
9.2 • Reviewer 5 • 2025.06
+ Fantastic walking tour location • Thorough and excellent cleanliness • Comfortable sleeping environment
− Monotonous variety of facilities • Somewhat lacking in service friendliness
See All 584 Reviews

Location

Map

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The Obi Room
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The Obi Room

4.9 · 85 reviews
Bia hơi Cổ Tân 2
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Bia hơi Cổ Tân 2

4.9 · 75 reviews
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View more on Google Maps

Facilities & Services

Accommodation

Free Breakfast
Free Parking
24-Hour Front Desk

Activities

Spa/Sauna
Fitness Center

Accessibility

Wheelchair Accessible

FAQ

What are the check-in and check-out times at Thien Thai Hotel & Spa?

Check-in is available from 2:00 PM, and check-out is until 12:00 PM. The 24-hour front desk ensures smooth check-in and check-out processes even late at night.

What amenities and services are available?

The hotel offers a variety of facilities including free Wi-Fi, an à la carte restaurant, massage services, a nightclub, and a billiards table. Family-friendly services such as babysitting and children's meals are also thoughtfully provided.

What is the cancellation policy?

The cancellation policy varies depending on the booking time and the selected room type. It is essential to check the detailed terms and conditions of the specific package before confirming your reservation. Further inquiries can be made directly with the accommodation.

How is the public transportation accessibility?

The hotel is approximately 2.0 km from Hanoi Railway Station, taking about a 26-minute walk. Its central city location makes it convenient to travel to major hubs via taxi or public transportation.

What are the nearby attractions?

The Old Quarter is 1.0 km away, and the Vietnam Military History Museum and the Ho Chi Minh Mausoleum Complex are also close at 1.2 km. Major Hanoi attractions such as the Ho Chi Minh Mausoleum and St. Joseph's Cathedral are within 1.5 km.

What is the guest review score?

Based on 10 reviews, the hotel has achieved a very high satisfaction rating of 9.2 out of 10. It receives excellent evaluations from guests for its facilities and high-quality service, befitting its 4-star rating.

Family Travel Info

✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers

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