Pet Friendly
Travel with your beloved pet!
Analysis
Key Strengths
Excellent Location
Situated in the heart of Kuching city center, offering great accessibility to tourist attractions and enjoyable river views
Delicious Breakfast Buffet
High guest satisfaction due to a diverse and excellent quality selection of Sarawak local dishes, including Laksa and Nasi Lemak
Spacious and Comfortable Rooms
Rooms are large, clean, and equipped with comfortable beds and excellent water pressure, ensuring a good night's sleep
Friendly and Helpful Staff
Overall, the staff are friendly and helpful, contributing to a comfortable stay experience
Points to Note
Potential for Room View Discrepancy
Despite requesting a waterfront view, guests may be assigned rooms with obstructed views (e.g., roofs) or no view from the outside. Advance confirmation or thorough communication with the front desk is recommended
Some Facilities Dated and Confusing Service Experiences
The hotel's exterior and some facilities may appear dated. Some reports mention a lack of attentiveness or confusing experiences from staff during check-in or luggage handling
Disappointing Pool Temperature and Shower Facilities
Reports indicate the pool water is cold, and there have been experiences with shower water pressure and hot water issues, which may fall short of expectations for a 5-star hotel
Recommended For
Rating Details
5-star Waterfront Hotel, 5 mins walk to Kuching city center. Features comfortable rooms and convenient location, pet-friendly. Note: Peak season bookings can be competitive. Close to Kuching Esplanade and Sarawak Museum, suitable for couples and families.
Detailed Ratings
Review Keywords
Score Distribution
Location
Nearby Restaurants
HALLS CAFÉ
JAK MA'AN
Tuk Tuk Thai Boat Noodle @ Plaza Merdeka
IG Ais Kacang Gambier
Yee Siang Dumpling House • 怡香源
Ceylonese Restaurant Sdn Bhd
Facilities & Services
Accommodation
Activities
Accessibility
FAQ
What are the check-in and check-out times at The Waterfront Hotel?
Check-in is available from 3:00 PM, and check-out is until 11:00 AM. These are standard times, so it is advisable to contact the hotel in advance if you have any special requests.
What amenities are provided?
Amenities include free Wi-Fi, various dining options, child-friendly facilities, and a children's pool. Leisure facilities such as a swimming pool, indoor pool, pool with a view, and a gym are also available. Rooms are equipped with a safe and are non-smoking.
What is the cancellation policy?
The cancellation policy may vary depending on the terms of the package you booked. Please be sure to check the cancellation and refund policy at the time of booking. Generally, cancellation fees may apply within a certain period.
How is the public transportation accessibility?
Public transportation accessibility is excellent. Located in the heart of Kuching city, it is convenient to use public transport, allowing for easy travel throughout the city.
What are the nearby tourist attractions?
Major attractions such as Kuching Esplanade (0.3 km), Sarawak Museum (0.4 km), and Chinese Museum (0.5 km) are within walking distance. The Cat Monument (1.2 km) and Sarawak Orchid Garden (2.0 km) are also located nearby.
What is the guest rating?
Based on a total of 10 reviews, the hotel has received a high rating of 9.0/10. Overall, it appears to provide a very satisfactory accommodation experience. It is recommended to refer to actual guest reviews for detailed feedback.