The LUMA Hotel, Kota Kinabalu, a Member of Design Hotels - Real Guest Reviews & Booking Info

  • Detailed ratings across 5 categories
  • 4-Star Hotel in Kota Kinabalu
Kota Kinabalu The LUMA Hotel, Kota Kinabalu, a Member of Design Hotels 4-Star Hotel room
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The LUMA Hotel, Kota Kinabalu, a Member of Design Hotels - Kota Kinabalu 4-Star Hotel

9.0
Kota Kinabalu
Hotel
Pet Friendly Free Parking Public Transit (650m) Free Wi-Fi (All Rooms) Air Conditioning Daily Housekeeping
Pet Friendly

Pet Friendly

Travel with your beloved pet!

Advance Inquiry Recommended
Advance Inquiry Recommended

Analysis

Key Strengths

Excellent Accessibility

Within a 10-minute walk to Imago Shopping Mall, close to convenience stores and various dining options

Stylish Interior

Modest exterior, but the interior is luxuriously decorated with attractive colors

Pleasant Room Condition

Generally clean, spacious, and well-maintained, allowing for a comfortable stay

Friendly and Competent Staff

Respond promptly and kindly to requests such as luggage storage and lost item handling

Points to Note

Potential for Airplane Noise

Room walls are not perfectly soundproof, so airplane noise may occasionally be heard

Early Depletion of Breakfast Croissants

Popular menu items like croissants are often sold out early, which can be disappointing

Separate Parking Fee

An additional fee of 30 MYR per day applies for parking at the hotel

Recommended For

Those Prioritizing Shopping and Dining Convenience Excellent proximity to Imago Mall and dining areas Travelers Preferring Clean and Stylish Accommodations Those who value luxurious and clean interior facilities Those Seeking a City Hotel at a Reasonable Price Offers good value for money at around 140,000 KRW (approx. $97 USD) despite being a 4

Rating Details

9.0 Exceptional 8,191개 리뷰

4-star hotel in the heart of Kota Kinabalu city. Strengths include pleasant and clean rooms and excellent accessibility, with the rare offering of pet-friendly accommodation. However, only non-smoking rooms may be available. Close to Sabah Museum and Night Market, it is suitable for travelers exploring downtown Kota Kinabalu.

Detailed Ratings

Cleanliness BEST 9.6
Service 9.3
Location 9.2
Value for Money 9.1
Facilities 8.8

Review Keywords

imago shopping mall 28

Score Distribution

9+ Exceptional
71% (3,715)
8-9 Excellent
19% (997)
7-8 Very Good
5% (254)
6-7 Good
3% (166)
Below 6
2% (95)

Location

Map

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Nearby Restaurants

Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

Activities

Spa/Sauna
Fitness Center

FAQ

What are the check-in and check-out times at The LUMA Hotel, Kota Kinabalu, a Member of Design Hotels?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. This provides ample time to plan your travel itinerary comfortably. Please inquire at the front desk for early check-in or late check-out availability if needed.

What amenities are available at the hotel?

Free Wi-Fi, parking (paid), à la carte and dinner/lunch restaurants, and a dessert cafe are available. Additionally, leisure facilities such as a spa, spa/sauna, and gym/fitness center are equipped. Facilities for family travelers are also provided.

What is the room reservation cancellation policy?

The cancellation policy varies depending on the booking time and the type of package. Generally, free cancellation is possible until the cancellation deadline specified at the time of booking. It is recommended to confirm the exact details at the time of booking.

Is it convenient to use public transportation?

Yes, public transportation accessibility is very good. It is approximately an 8-minute walk (0.6 km) to the City Bus Terminal (South) and approximately a 13-minute walk (1.0 km) to Sembulan Sekretariat Train Station Sembulan Sabah Station. This allows for easy travel around Kota Kinabalu city.

What are the nearby tourist attractions?

Major tourist attractions such as Sabah State Museum (1.0 km), Kota Kinabalu Night Market (1.6 km), Gaya Street Sunday Market (2.1 km), Kota Kinabalu City Mosque (2.4 km), and Signal Hill Observatory Platform (2.5 km) are located nearby. You can enjoy sightseeing on foot or with a short commute.

What is the overall guest review score?

Based on a total of 10 reviews, the hotel received a very high rating of 9.0/10. Guests have given positive feedback on the hotel's overall service and facilities. This indicates that an excellent stay experience can be expected.

Family Travel Info

✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers

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