The Hanoi Club Hotel & Residences - Real Guest Reviews & Booking Info

✓ Honest reviews from real guests
✓ Detailed ratings across 6 categories
✓ 4-Star Hotel in Hanoi

Hanoi The Hanoi Club Hotel & Residences 4-Star Hotel room

1 / 30

The Hanoi Club Hotel & Residences - Hanoi 4-Star Hotel

Name: The Hanoi Club Hotel & Residences
Address: Hanoi, Hanoi, VN
Price range: ₩96656
Rating: 8.4

8.4

Hanoi

Hotel

Free Parking Airport Transfer Free Wi-Fi (All Rooms) Currency Exchange Air Conditioning 나이트 라이프

Analysis

Key Strengths

Location Advantage:

Situated away from the Old Quarter's hustle and bustle, offering reduced noise and pollution, and the tranquility of West Lake. *

In-Room Relaxation Space:

A sunbathing sofa by the window allows guests to relax while enjoying lake views. *

Facility Management:

The swimming pool is clean, and active facilities like a golf driving range are available. *

Practical Breakfast:

A buffet selection that appropriately balances Western and Eastern menus, focusing on bread and fruits

Points to Note

Limited Indoor Ventilation:

Rooms cannot be fully opened, leading to a stale odor when the air conditioning is off. *

Elevator Speed:

The elevators operate quite slowly, potentially causing long waiting times for movement. *

Subpar Spa Facilities:

The spa is not a formal setup but a converted room, with inadequate hygiene management for massages. *

Outdated Bathrooms:

Bathrooms feature an older style with shower curtains, not overly modern

Recommended For

Those Avoiding City Noise:

Travelers who prefer a quiet lakeside atmosphere over the complexity of busy downtown areas. *

Value-Conscious Family Travelers:

Those needing family-friendly facilities like family rooms and a swimming pool for a comfortable stay with children. *

Leisure Seekers:

Individuals looking to enjoy golf practice or swimming alongside their accommodation at a reasonable cost

Rating Details

8.4 Excellent 1,987개 리뷰

4-star hotel near Ho Chi Minh Mausoleum. Strengths include friendly staff and a grand lobby, offering spacious and comfortable rooms. However, dinner may be disappointing for the price. Conveniently located near the Presidential Palace Historical Site and One Pillar Pagoda, it's suitable for history enthusiasts exploring Hanoi.

Ratings by Trip Type

BEST

8.8

Solo

319

8.6

Family

8.5

Couple

480

8.5

Teen

8.4

Biz

537

8.1

Group

Detailed Ratings

Cleanliness BEST 8.7

Service 8.7

Facilities 8.6

Value for Money 8.4

Location 8.3

Room Comfort 8.2

Score Distribution

9+ Exceptional

45% (701)

8-9 Excellent

28% (428)

7-8 Very Good

13% (201)

6-7 Good

9% (142)

Below 6

5% (79)

Guest Reviews

8.4 • Reviewer 1 • 2025.11

+ Quiet location and beautiful view • Satisfactory hotel breakfast • Spacious bathroom and good natural light

− Very slow elevator speed • Unsatisfactory hotel massage service

10.0 • Reviewer 2 • 2025.07

+ Lake view and classic atmosphere • Clean and comfortable room condition • Excellent breakfast with harmonious composition

10.0 • Reviewer 3 • 2025.10

+ Quiet environment near the lake • Delicious breakfast buffet • Very friendly staff

9.6 • Reviewer 4 • 2026.01

+ Very clean room condition • Friendly staff service • Well-maintained hotel facilities

8.8 • Reviewer 5 • 2024.06

+ Friendly staff and grand lobby • Spacious rooms and comfortable beds • Free minibar and game voucher

− Disappointing dinner for the price • Spa facilities lacking professionalism

See All 1,987 Reviews

Location

Map

Loading map...

View on Google Maps

Nearby Restaurants

Takeaway

Facilities & Services

Accommodation

Free Parking

24-Hour Front Desk

Activities

Swimming Pool

Spa/Sauna

Fitness Center

FAQ

What are the check-in and check-out times at The Hanoi Club Hotel & Residences?

Check-in is available from 2:00 PM, and check-out is until 12:00 PM. The 24-hour front desk supports guest arrivals and departures. Early or late check-in/out requires prior inquiry.

What amenities are provided?

The hotel offers various leisure facilities such as a swimming pool, sauna, massage services, and a mini-golf course. Several on-site restaurants are operational, and family-friendly amenities like children's meals and family rooms are fully equipped. In-room amenities include free Wi-Fi, a safety deposit box, and a heater.

What is the cancellation policy?

Cancellation policies vary depending on the chosen room type and booking time. The possibility and deadline for free cancellation must be confirmed in detail through the booking confirmation. Generally, no cancellation fee is incurred for cancellations made within a specific period before check-in.

How is the public transportation accessibility?

The hotel is located approximately 3.1 km from Hanoi Station (train), which takes about a 39-minute walk. It is not far from major city hubs, making transportation convenient. Accessing the city center by car or public transport is easy.

What are the nearby tourist attractions?

The Presidential Palace Historical Site (1.4 km), Ho Chi Minh Mausoleum (1.7 km), and One Pillar Pagoda (2.0 km) are close by. The Vietnam Military History Museum and the Old Quarter are also within approximately 2 km. The location is very convenient for touring Hanoi's major historical landmarks.

What is the guest review score?

Based on 10 reviews, the hotel has received an excellent rating of 8.4 out of 10. Guests show high satisfaction with the overall facilities and services. It is evaluated as providing a wonderful accommodation environment befitting a 4-star hotel.

Family Travel Info

✓ Kids Club ✓ Kids Pool ✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers

per night

View All Hotels in Hanoi →