Analysis
Key Strengths
West Lake View
Offers a serene environment where you can enjoy the sunset over the lake from your room's balcony
Excellent Value for Money
Secure spacious rooms near Hanoi's West Lake at an affordable price of around 30,000 KRW (approx. $21 USD)
Quiet Location
Provides a peaceful retreat away from the noisy Old Quarter, filled with the sounds of motorcycle horns
Generous Room Size
Rooms and living spaces are more spacious compared to recently built city hotels, reducing any feeling of confinement
Points to Note
Significant Facility Deterioration
Poor hygiene and maintenance, with peeling wall paint, bathroom leaks, and musty odors
Limited Vertical Mobility
No elevator installed, requiring guests to carry heavy luggage up and down the stairs
Inadequate Security and Operational System
Lacks service professionalism, with staff entering rooms without knocking using master keys or failing to guarantee reserved bed types
Recommended For
Rating Details
4-star hotel near Hoan Kiem Lake. Strengths include excellent lake views and polite, friendly staff service, with comfortable room conditions. However, convenience stores may be absent nearby. Adjacent to the Presidential Palace and Ho Chi Minh Mausoleum, it's suitable for cultural tourists in Hanoi. (153 characters)
Ratings by Trip Type
Detailed Ratings
Score Distribution
Guest Reviews
Location
Nearby Restaurants
Un-naked Potato Tây Hồ
hivehub All Day Eatery, Coffee & Wine
Ốc 29 Yên Phụ - Ốc Ngon Hà Nội
Korean BBQ Hanam BBQ Tây Hồ (West Lake Hanoi) | 하남돼지집 서호수점 | thịt nướng | nướng Hàn | nướng Hàn Quốc
Chef Chil & Su
Ẩm thực chay Tâm Tự Tại
Facilities & Services
Accommodation
Activities
Accessibility
FAQ
What are the check-in and check-out times at Thang Loi Hotel Hanoi?
Check-in is available from 2:00 PM, and check-out time is until 12:00 PM (noon). The 24-hour front desk ensures smooth service even for late arrivals.
What are the main amenities available?
The hotel offers free Wi-Fi and parking services, along with various leisure facilities such as a golf course, sauna, and massage. Dining is convenient with a restaurant, bar, and à la carte breakfast options.
What is the cancellation policy?
The cancellation policy may vary depending on the selected room type and booking conditions. It is essential to check the specific terms and conditions stated at the time of booking. For detailed information, please contact the accommodation directly.
How is the accessibility by public transportation?
The hotel is located approximately 3.7 km from Hanoi Station, which is about a 46-minute walk. For those with a lot of luggage or who wish to shorten travel time, using a car or taxi is recommended.
What are some nearby tourist attractions?
The Presidential Palace Historical Site and Ho Chi Minh Mausoleum are within approximately 2 km, making them convenient for sightseeing. Other major attractions such as the One Pillar Pagoda, Vietnam Military History Museum, and Old Quarter are also easily accessible by car.
What is the overall guest rating?
Based on 10 reviews, the hotel has an average rating of 7.3 out of 10. As a 4-star hotel, it generally receives feedback for providing decent and satisfactory service.