Pet Friendly
Travel with your beloved pet!
Analysis
Key Strengths
Excellent Staff Service
Guests report very high satisfaction, impressed by the friendly and helpful attitude of the staff
Superb Onsen Experience
Guests can enjoy the hot springs in a quiet and relaxing atmosphere, with particular praise for the experience of soaking while stargazing at night
Beautiful Views
Many guests commented on the pleasant scenery, with views of the pond or surrounding temple from the rooms, and its location by the lake
Great Value for Money
Guests are highly satisfied, reporting that the hotel offers excellent service and facilities for the price
Points to Note
Some Facilities are Dated
Parts of the building are old and may show their age, but overall it is kept clean
Convenience Store Accessibility
There are no convenience stores nearby, which may cause some inconvenience. It is advisable to prepare necessary items in advance
English Communication Limitations
Staff may not be fluent in English. Using translation tools or other communication aids can help facilitate smoother communication
Recommended For
Rating Details
3-star hotel 5 mins walk from Kobe Station. Clean rooms & prime location are strengths, with pet-friendly options. Breakfast variety may be limited. Close to Kobe Harborland & Port Tower, ideal for enjoying Kobe's night views & shopping.
Detailed Ratings
Location
Nearby Restaurants
Facilities & Services
Accommodation
Activities
FAQ
What are the check-in and check-out times at Suma Onsen Kotobukirou?
Check-in time is from 3:00 PM, and check-out time is until 10:00 AM. These are standard hotel policies, so it is advisable to inquire in advance for any special requests.
What amenities are provided?
Free Wi-Fi, free parking, and bathroom facilities including open-air baths and hot springs are provided. Additionally, various leisure facilities such as a restaurant, coffee shop, karaoke, and table tennis are available.
What is the cancellation policy?
The cancellation policy varies depending on the terms and conditions of the package you booked. Generally, cancellation terms are specified at the time of booking, and fees may apply depending on the cancellation date. It is necessary to check the details before booking.
How is the public transportation accessibility?
Public transportation is convenient. It is approximately a 7-minute walk (0.5km) to Sumadera Station and a 10-minute walk (0.7km) to Sanyo Suma Station, making it easy to travel to Kobe city center and surrounding areas.
What are the nearby tourist attractions?
It is close to major tourist attractions such as Kobe Harborland (6.9km), Kobe Port Tower (7.6km), and Meriken Park (7.7km). Chinatown (Nankinmachi) (8.0km) and Ikuta Shrine (8.6km) are also good places to visit.
What is the guest rating?
Based on a total of 10 reviews, the hotel has received an excellent rating of 8.1/10. This indicates that guests are satisfied with the hotel's overall service and facilities.