Hanoi Silk Castle Hotel & Spa - Real Guest Reviews & Booking Info

  • ✓ Honest reviews from real guests
  • ✓ Detailed ratings across 5 categories
  • ✓ 3-Star Hotel in Hanoi
Hanoi Silk Castle Hotel & Spa 3-Star Hotel room
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Silk Castle Hotel & Spa - Hanoi 3-Star Hotel

8.3
Hanoi
Hotel
Airport Transfer City Center Location Currency Exchange Free Wi-Fi (All Rooms) 현지 문화 체험

Analysis

Key Strengths

Prime Old Quarter Location

Convenient access within walking distance to Hoan Kiem Lake, night market, and the train track

Flexible Service Mindset

Immediate room changes and problem-solving attempts upon receiving complaints about noise or lighting

Customized À La Carte Breakfast

A practical menu featuring freshly cooked warm dishes made to order

Pleasant Hygiene Standards

Modern interior and well-maintained room conditions for a price in the 70,000 KRW range

Points to Note

Significant Nighttime Noise

Street music from nearby continues until 5 AM on weekends, directly entering rooms with windows

Light Bleed Issue

Windowless inner rooms chosen to avoid noise have hallway lights seeping through door gaps, disturbing sleep

Room Selection Limitations

A structural dilemma exists where one must forgo views and move to an inner room to escape noise

Recommended For

Practical Value Travelers Those seeking modern facilities at a reasonable cost in the heart of Hanoi Walking Tour Enthusiasts Travelers who want to explore major attractions and restaurants on foot without separate transportation Guests Prepared for Noise Mitigation Guests who prioritize price and location over external environmental factors and are prepared with earplugs or eye masks

Rating Details

8.3 Excellent 1,912개 리뷰

A 3-star hotel near Hanoi's Old Quarter. Features spacious, clean rooms and friendly staff service for a comfortable stay. Note potential external noise. Ideal for Hanoi tourists due to proximity to Old Quarter and St. Joseph's Cathedral.

Ratings by Trip Type

BEST
8.9
Biz
6
8.6
Group
38
8.3
Family
11
8.1
Couple
85
7.8
Solo
51
7.0
Teen
4

Detailed Ratings

Location BEST 9.1
Service 8.5
Value for Money 7.7
Cleanliness 7.6
Facilities 7.3

Score Distribution

9+ Exceptional
49% (95)
8-9 Excellent
18% (35)
7-8 Very Good
6% (12)
6-7 Good
7% (14)
Below 6
19% (36)

Guest Reviews

9.2 • Reviewer 1 • 2025.06
+ Clean and fragrant room • Polite and friendly staff • Location with good tourist accessibility
10.0 • Reviewer 2 • 2025.05
+ Friendly and professional staff service • Clean, spacious, and modern rooms • Fantastic breakfast and spa facilities
8.8 • Reviewer 3 • 2025.08
+ Excellent accessibility to surrounding tourist attractions • Breakfast with menu selection • Friendly staff service
− Severe external street noise • Light from the hallway entering the room
10.0 • Reviewer 4 • 2025.07
+ Friendly and professional staff • Spacious and clean room • Location with excellent accessibility to tourist attractions
See All 1,912 Reviews

Location

Map

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Nearby Restaurants

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Cái Mâm Restaurant

4.9 · 5,005 reviews
Red Bean Ma May
Restaurant

Red Bean Ma May

4.9 · 1,038 reviews
Hanoi Dzao Restaurant
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Hanoi Dzao Restaurant

4.9 · 936 reviews
The Gourmet Corner Restaurant
Restaurant

The Gourmet Corner Restaurant

4.9 · 793 reviews
Un-naked Potato
Fast Food

Un-naked Potato

4.9 · 263 reviews
View more on Google Maps

Facilities & Services

Accommodation

24-Hour Front Desk

Activities

Spa/Sauna

FAQ

What are the check-in and check-out times at Silk Castle Hotel & Spa?

Check-in is available from 14:00, and check-out is until 11:59. The 24-hour front desk provides constant support for check-in and check-out.

What are the main amenities offered?

The hotel offers free Wi-Fi throughout the property, a restaurant, and spa facilities, with massage and body scrub services available. Family rooms with child safety facilities, in-room safes, and ironing amenities are also fully equipped for family travelers.

What is the cancellation policy?

Cancellation policies may vary depending on the room type and booking time. Detailed cancellation deadlines and refund conditions must be confirmed through the specific details before booking confirmation.

How is the accessibility by public transportation?

The hotel is located approximately 1.5 km from Hanoi Station (train), taking about a 19-minute walk. Situated in the center of Hanoi, it offers very convenient city travel by public transport or on foot.

What are the nearby attractions?

The Old Quarter (0.3 km) and St. Joseph's Cathedral (0.5 km) are adjacent, making it ideal for walking tours. Major attractions such as the Vietnamese Women's Museum, Hoa Lo Prison, and the Vietnam Military History Museum are also within 1.3 km.

What is the rating from actual guests?

Based on 10 reviews, the hotel has an excellent rating of 8.4 out of 10. Guests show high overall satisfaction with cleanliness, location, and service.

Family Travel Info

✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers

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