Renai Hotel Kota Bharu (formerly known as The Grand Renai Hotel) - Real Guest Reviews & Booking Info

✓ Honest reviews from real guests
✓ Detailed ratings across 6 categories
✓ 4-Star Hotel in Kota Bharu

Kota Bharu Renai Hotel Kota Bharu (formerly known as The Grand Renai Hotel) 4-Star Hotel room

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Renai Hotel Kota Bharu (formerly known as The Grand Renai Hotel) - Kota Bharu 4-Star Hotel

Name: Renai Hotel Kota Bharu (formerly known as The Grand Renai Hotel)
Address: Kota Bharu, Kota Bharu, MY
Price range: ₩92027
Rating: 8.7

8.7

Kota Bharu

Hotel

Wheelchair Accessible Free Parking Airport Transfer Free Wi-Fi (All Rooms) 사우나 Air Conditioning 현지 문화 체험

Analysis

Key Strengths

Spacious rooms and comfortable beds

Generous space compared to 4-star hotels, with excellent cushioning on king-size beds

Optimized business environment

Stable Wi-Fi suitable for video calls and practical desk arrangements for work

Smart TV facilities

Equipped to allow for Netflix marathons by logging into your own account

Excellent location

Adjacent to Billion Mall, a large supermarket, making it very convenient to purchase daily necessities and snacks

Good to Know

Inconsistent breakfast quality

Slow food replenishment and mediocre local flavors may warrant dining at external restaurants

Insufficient service staff

No bellboy service, so families with a lot of luggage should be prepared to carry it themselves

Parking and driveway confusion

Shares parking with the nearby shopping mall, and unclear entrance guidance can be inconvenient for drivers

Privacy concerns

The Do Not Disturb (DND) button or indicator in the room is not intuitive, leading to instances of staff entering unexpectedly

Neglected facilities

The swimming pool feels somewhat neglected, and satisfaction may be low depending on the weather and maintenance

Recommended For

Practical business travelers Suitable for those who require ample workspace and fast internet speeds Value Recommended for those who want to relax in a spacious room watching Netflix at an affordable price Travelers prioritizing city accessibility For those who prefer a location with easy Grab access and a concentration of local restaurants and supermarkets nearby

Rating Details

8.7 Excellent 9,950개 리뷰

4-star hotel in the heart of Kota Bharu. Strengths include comfortable king-size beds and spacious, pleasant rooms, with friendly service. However, unexpected staff visits may occur. Close to War Museum and Pasar Besar, suitable for Kota Bharu tourists.

Ratings by Trip Type

BEST

9.0

Couple

3,203

8.9

Solo

801

8.8

Family

1,798

8.8

Teen

604

8.8

Group

599

8.5

Biz

1,573

Detailed Ratings

Location BEST 9.0

Service 9.0

Value for Money 8.8

Cleanliness 8.7

Facilities 8.7

Room Comfort 8.1

Score Distribution

9+ Exceptional

57% (4,803)

8-9 Excellent

25% (2,107)

7-8 Very Good

7% (576)

6-7 Good

7% (577)

Below 6

4% (301)

Guest Reviews

8.4 • Reviewer 1 • 2025.08

+ Spacious and pleasant room environment • Friendly and competent staff service • Excellent location and transportation convenience

− Somewhat limited food variety

8.4 • Reviewer 2 • 2025.10

+ Spacious and pleasant room space • Quiet and comfortable bedroom • Friendly reception staff

− Low-quality breakfast service • Absence of bellboy and confusion at the entrance

8.8 • Reviewer 3 • 2024.12

+ Comfortable king-size bed • Spacious and pleasant room • Excellent location adjacent to a supermarket

− Unannounced staff visit • Disappointing local breakfast taste

10.0 • Reviewer 4 • 2025.11

+ Spacious and clean room • Stable high-speed Wi-Fi • Friendly and competent staff

− Lack of variety in breakfast menu

10.0 • Reviewer 5 • 2025.09

+ Excellent and clean room condition • High-quality fine dining • Well-maintained amenities

− Bed sheet condition needs improvement

See All 9,950 Reviews

Location

Map

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Nearby Restaurants

Restaurant

Facilities & Services

Accommodation

Free Parking

24-Hour Front Desk

Activities

Swimming Pool

Spa/Sauna

Accessibility

Wheelchair Accessible

FAQ

What are the check-in and check-out times at Renai Hotel Kota Bharu (formerly The Grand Renai Hotel)?

Check-in is available from 3:00 PM, and check-out is until 12:00 PM. This provides ample time for a relaxed schedule.

What amenities are provided?

The hotel offers various leisure facilities including free Wi-Fi, a swimming pool, sauna, and bowling alley. It also caters to families with babysitting services, children's meals, and family rooms.

What is the cancellation policy?

Policies vary depending on the room type and rate conditions selected at the time of booking. Free cancellation periods and detailed regulations should be confirmed through the booking confirmation.

How is the public transportation accessibility?

The hotel is located approximately a 25-minute walk from the Kota Bharu bus station. Wakaf Bharu station is about 5.5 km away, and travel is more convenient by car.

What are the nearby tourist attractions?

The War Museum and Kelantan State Museum are located within 2 km. It is also close to major attractions such as Pasar Besar Siti Khadijah and Istana Jahar, making it convenient for city tours.

What is the guest rating?

Based on 10 reviews, the hotel has achieved a high rating of 8.7 out of 10. It is praised for providing excellent facilities and services befitting a 4-star hotel.