Novotel Phuket City Phokeethra - Real Guest Reviews & Booking Info

  • Honest reviews from real guests
  • Detailed ratings across 5 categories
  • 5-Star Hotel in Phuket
Phuket Novotel Phuket City Phokeethra 5-Star Hotel room
1 / 30

Novotel Phuket City Phokeethra - Phuket 5-Star Hotel

8.5
Phuket
Hotel
Wheelchair Accessible Pet Friendly Free Parking Public Transit (530m) Airport Transfer Currency Exchange Free Wi-Fi (All Rooms) 나이트 라이프
Pet Friendly

Pet Friendly

Travel with your beloved pet!

Service Animals Welcome
Service Animals Welcome
Advance Inquiry Recommended
Advance Inquiry Recommended

Analysis

Key Strengths

*

Old Town Accessibility:

Within a 10-minute walk to the Old Town market and major attractions, making it convenient for city tours. *

Distinctive Breakfast:

Offers a variety of menus, including Southern Thai cuisine, allowing for an authentic local food experience. *

Practical Amenities:

A large convenience store is located right next to the hotel, and the rooftop bar provides city views. *

Modern Facility Management:

Clean rooms meeting 5-star standards, with well-maintained swimming pool and sauna facilities

Points to Note

*

Dietary Bias:

The breakfast menu is predominantly local, offering limited options for guests who prefer Western cuisine. *

Inconsistent Service:

Feedback on staff response speed and professionalism tends to vary depending on the time of stay. *

Lack of Resort Feel:

Located in the city center, away from the beach, it's difficult to expect the exotic beach atmosphere of a typical Phuket resort

Recommended For

*

City Tour Focused Travelers:

Those whose primary purpose is exploring the cafes and night markets of Old Town. *

Thai Local Food Enthusiasts:

Individuals who want to taste a variety of authentic Southern Thai dishes for breakfast. *

Pragmatic Luxury Seekers:

Guests who prefer modern and clean urban hotel facilities over beach resorts

Rating Details

8.5 Excellent 1,078개 리뷰

A 5-star hotel located in the heart of Phuket city. Strengths include friendly staff service and top-notch hygiene and cleanliness, with pet-friendly options available. However, the value for money might be slightly disappointing. Its proximity to Chaitararam Temple (Wat Chalong) makes it suitable for travelers seeking both relaxation and sightseeing.

Ratings by Trip Type

BEST
8.9
Teen
54
8.8
Group
116
8.7
Couple
402
8.6
Solo
126
8.3
Family
102
8.2
Biz
86

Detailed Ratings

Service BEST 9.0
Cleanliness 8.8
Location 8.5
Facilities 8.4
Value for Money 8.4

Score Distribution

9+ Exceptional
53% (456)
8-9 Excellent
25% (215)
7-8 Very Good
9% (75)
6-7 Good
7% (59)
Below 6
6% (53)

Guest Reviews

8.8 Reviewer 1 2025.04
+ Spacious rooms with sea view • Excellent room cleanliness • Diverse and delicious breakfast
Slightly disappointing value for money • Slow staff response time
10.0 Reviewer 2 2025.06
+ Clean and stylish hotel facilities • Excellent value for room condition • Convenient access to nearby convenience stores
10.0 Reviewer 3 2025.11
+ Professional and friendly staff • Diverse and high-quality breakfast • Rooftop bar with a good view
10.0 Reviewer 4 2025.10
+ Various Southern Thai breakfast options • Excellent gym and spa facilities • Friendly and attentive staff service
Limited variety of Western food options
9.6 Reviewer 5 2025.12
+ Friendly staff service • Top-notch hygiene and cleanliness • Delicious and diverse breakfast

Location

Map

Loading map...

Nearby Restaurants

Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

Activities

Swimming Pool
Spa/Sauna
Fitness Center

Accessibility

Wheelchair Accessible

FAQ

What are the check-in and check-out times at Novotel Phuket City Phokeethra?

Check-in is available from 15:00, and check-out is by 12:00. The 24-hour front desk operates, so you can receive assistance with your stay at any time.

What amenities are available?

The hotel is equipped with various leisure facilities such as an outdoor swimming pool, spa, sauna, and massage services. It is also optimized for family travelers with a children's pool, dining options, and family rooms.

What is the cancellation policy?

Cancellation policies vary depending on the room type booked and the period of stay. Detailed conditions, such as the free cancellation period, must be checked in the regulations provided at the booking stage.

Is the location convenient for public transportation?

It is very convenient to travel as the Phuket Town Local Bus Station (Terminal 1) is about a 7-minute walk away. It is located approximately 4.3 km from Phuket Bus Terminal 2, offering excellent public transportation accessibility.

What are the nearby tourist attractions?

Chaitararam Temple (Wat Chalong), a representative temple in Phuket, is located about 7.4 km away. Its location within Phuket Town makes it an excellent base for sightseeing nearby attractions and the city.

What is the overall evaluation from actual guests?

Based on 8 reviews, the hotel maintains a high rating of 8.5 out of 10. It is a highly-rated accommodation by guests for its facilities and services befitting a 5-star hotel.

Family Travel Info

✓ Kids Club ✓ Kids Pool ✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers

Recommended Hotels in Phuket

View All Hotels in Phuket →
per night
$245
Book Now