Novotel Ambassador Seoul Dongdaemun Hotels & Residences - Real Guest Reviews & Booking Info

  • Honest reviews from real guests
  • Detailed ratings across 5 categories
  • 5-Star Hotel in Seoul
Seoul Novotel Ambassador Seoul Dongdaemun Hotels & Residences 5-Star Hotel room
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Novotel Ambassador Seoul Dongdaemun Hotels & Residences - Seoul 5-Star Hotel

8.9
Seoul
Hotel
Wheelchair Accessible Free Parking Public Transit (440m) Airport Transfer Currency Exchange Free Wi-Fi (All Rooms)

Analysis

Key Strengths

Spacious rooms and kitchen facilities

Convenient for a family of 3, easy to do laundry for children's clothes

Convenient location

Close to Dongdaemun wholesale market, ideal for late-night shopping

Friendly staff

Japanese-speaking staff available to resolve communication issues and assist with shuttle taxi arrangements

Satisfactory breakfast

A variety of delicious options that children also enjoy

Points to Note

Swimming pool usage regulations

Reservation required, children cannot use the rooftop pool, swim caps are mandatory

Elevator congestion

Long waiting times may occur during peak hours

Room cleaning times

Cleaning may occasionally occur at unexpected times

Recommended For

Family travelers Comfortable stay with spacious rooms and amenities Shopping enthusiasts Excellent accessibility, located in the heart of Dongdaemun shopping Those who prioritize convenient facilities Suitable for long stays with residence

Categories

Good

Dining/Meals

  • Satisfactory breakfast provided
  • Diverse breakfast menu popular with children
  • Limited information on dining facilities
Excellent

Family Travel

  • Highly satisfactory for family travelers
  • Comfortable stay with upgraded rooms
  • Facilities useful for accompanying children, such as a kitchen and washing machine
Good

Pricing

  • Average price of 302,690 KRW per night - Reasonable for a 5-star hotel
  • 86% of the average price for 5-star hotels in Seoul
  • Positive reviews indicating good value for money
Excellent

Location/Transportation

  • Good location, easy to explore the surroundings
  • Convenient shopping due to proximity to Dongdaemun wholesale market
  • Good public transportation accessibility
Good

Staycation Facilities

  • Private swimming pool available
  • Some dissatisfaction with swimming pool usage rules
  • Facilities enjoyable for spending time with family
Limited

Accessibility

  • Elevator congestion cited as a drawback
  • Reception, swimming pool, and restaurant located on the 20th floor
  • Some inconvenience in overall facility usage
Excellent

Review Summary

  • Overall very positive reviews
  • Praised for location, cleanliness, and staff friendliness
  • Particularly good experience provided for family travelers

Rating Details

8.9 Excellent 7,716개 리뷰

5-star hotel, 2 min walk from Dongdaemun History & Culture Park Station. Strengths include beautiful rooms, great views, and a kitchen with washer/dryer. Note: Pool reservations and regulations may apply. Close to Changdeokgung Palace and Myeongdong Street, ideal for families and shoppers.

Ratings by Trip Type

BEST
9.2
Family
1,304
9.1
Couple
2,186
9.1
Group
1,249
9.0
Solo
841
8.9
Biz
265
8.9
Teen
407

Detailed Ratings

Cleanliness BEST 9.2
Service 9.2
Location 9.1
Facilities 8.9
Value for Money 8.9

Score Distribution

9+ Exceptional
67% (3,882)
8-9 Excellent
21% (1,207)
7-8 Very Good
5% (288)
6-7 Good
4% (252)
Below 6
3% (172)

Guest Reviews

10.0 Reviewer 1 2025.08
+ Great value and location • Top-notch cleanliness • Friendly staff
10.0 Reviewer 2 2024.03
+ Room upgrade • Convenient facilities (kitchen, washing machine) • Kids' room and swimming pool for children • Optimal location for shopping and dining • Multilingual support for foreigners
9.0 Reviewer 3 2024.10
+ 해당 없음
해당 없음
7.2 Reviewer 4 2025.08
+ Beautiful room and nice view • Kitchen with washer/dryer • Fantastic location and clean hotel
Pool reservation and regulations • Expensive breakfast buffet • Inefficient elevator operation
9.6 Reviewer 5 2025.08
+ Convenient location on the main road • Friendly and cheerful staff • Excellent and diverse breakfast
Narrow room space • Disappointing air conditioning temperature

Location

Map

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Nearby Restaurants

Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

Activities

Swimming Pool
Spa/Sauna
Fitness Center

Accessibility

Wheelchair Accessible

Languages

Korean Available

FAQ

What are the check-in and check-out times at Novotel Ambassador Seoul Dongdaemun Hotels & Residences?

Generally, check-in is from 3 PM and check-out is by 11 AM. The hotel is conveniently located in the center of Seoul, providing easy access to major tourist attractions. It is recommended to inquire directly when booking for exact times.

What amenities are provided?

The hotel offers various amenities such as a swimming pool, airport shuttle service, convenient public transportation access, and is near the War Memorial of Korea. Detailed facility information can be found on the booking page.

What is the cancellation policy?

Cancellation policies vary depending on the booking time and room type. It is essential to check the availability of free cancellation and the cancellation deadline at the time of booking. Generally, free cancellation is possible up to 24-48 hours before check-in.

How is the public transportation accessibility?

Public transportation is very convenient. It is close to Dongdaemun History & Culture Park Station (approx. 6 minutes walk, 0.4km) and Jongno 5 Station (approx. 7 minutes walk, 0.6km), making travel easy.

What are the nearby tourist attractions?

Major tourist attractions include Changdeokgung Palace (1.8km), Myeongdong Street (1.9km), Insadong (1.9km), Bukchon Hanok Village (2.1km), and N Seoul Tower (2.2km). It is a good location for sightseeing due to its proximity to major landmarks.

What is the guest rating?

The hotel has received a rating of 8.9/10 from 10 guests. It is highly rated. For detailed reviews, please refer to the actual guest reviews section above.

Family Travel Info

✓ Kids Club ✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers
Best Rate Among 5-Star Hotels

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