Analysis
Key Strengths
Excellent transportation accessibility
Located in the heart of the Baixa district, making it very easy to use all public transportation such as trams, buses, and subways
São Jorge Castle view
Certain rooms offer a direct view of the castle, allowing guests to enjoy Lisbon's unique charm from their room
Proximity to amenities
A large supermarket is located right next to the hotel, making it convenient to purchase simple food, drinks, and daily necessities
Decent amenities
Despite being a 3-star accommodation, Ritual amenities are provided in the bathroom, showing attention to the user's cleansing experience
Good to Know
Cramped space structure
The rooms and shower booths are quite narrow, making it inconvenient for two adults to stay and spread out their luggage
Inconsistent service satisfaction
There is data indicating that reception staff responses can be overbearing or unfriendly, making it difficult to expect standardized politeness
Potential for drain odor
Some rooms have been noted to have sewer smells, so it is essential to check the room condition immediately after check-in
Recommended For
Rating Details
3-star hotel in Lisbon city center, 5 minutes walk to major attractions. Strengths include convenient walking access to sightseeing and good value for money. Reception staff are friendly. However, rooms may be a bit small for two people. Close to São Jorge Castle and Elevador, suitable for budget travelers.
Ratings by Trip Type
Detailed Ratings
Score Distribution
Guest Reviews
Location
Nearby Restaurants
Restaurant ODAAN (Nepalese & Indian )
The Oven
Buga Ramen Rossio
Velha Gaiteira
Moona Chicken
Terrazinno - Portuguese & Italian Cucina
Facilities & Services
Accommodation
FAQ
What are the check-in/check-out times at My Story Hotel Tejo?
Check-in is available from 3 PM, and check-out is until 11 AM. The 24-hour front desk operates, allowing for convenient use before and after check-in.
What amenities are provided?
Rooms are equipped with free Wi-Fi and a safe, and family-friendly facilities such as family rooms are offered. The hotel operates Western and European breakfast restaurants, and a tour desk and ticket service are also available.
What is the cancellation policy?
Cancellation policies vary depending on the selected room type and booking conditions. Detailed information on free cancellation availability and deadlines must be checked on the detailed page before confirming your reservation.
How is the public transportation accessibility?
The accessibility is excellent, with the Tram 28 stop and Praça da Figueira located approximately a 1-minute walk away. It is close to major hubs in Lisbon city center, making it easy to travel by public transportation.
What are the nearby tourist attractions?
São Jorge Castle is 0.3 km away, and Santa Justa Lift is 0.5 km away. Major attractions such as Praça do Comércio, Alfama, and Bairro Alto are all within a 10-minute walk.
What is the guest review score?
The hotel has an excellent rating of 9.1 out of 10 based on 10 reviews. Guests express high satisfaction with the overall service and locational convenience.