Mercure Tokyo Hibiya - Real Guest Reviews & Booking Info

  • Honest reviews from real guests
  • Detailed ratings across 6 categories
  • 4-Star Hotel in Tokyo
Tokyo Mercure Tokyo Hibiya 4-Star Hotel room
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Mercure Tokyo Hibiya - Tokyo 4-Star Hotel

8.4
Tokyo
Hotel
Public Transit (190m) City Center Location Free Wi-Fi (All Rooms) Air Conditioning 나이트 라이프

Analysis

Key Strengths

Fantastic interior design

Rated as more beautiful than actual photos

Convenient location

Excellent accessibility to major stations for easy travel

Kind and considerate staff

Show a proactive attitude in accommodating requests

Cleanly maintained rooms

Generally satisfactory cleanliness

Points to Note

In-room noise issues

Reviews mention hearing footsteps from above and flushing sounds

Dim room lighting

Can be inconvenient for makeup application

Breakfast and lounge snacks need improvement

Opinions suggest limited choices

Recommended For

Travelers who prefer city sightseeing High sightseeing efficiency due to excellent accessibility Travelers who value design and atmosphere Can experience beautiful interior spaces Travelers looking for a 4 High overall satisfaction

Categories

Average

Pricing

  • Average price of ₩682,017 per night - Higher than the average for 4-star hotels
  • Some opinions suggest the value for money is somewhat disappointing
  • Room size is smaller than expected for the price
Excellent

Location/Transportation

  • Very central location with excellent accessibility
  • Convenient access to multiple stations
  • Nearby construction noise is mentioned as a drawback
Good

Staycation Facilities

  • Has a private swimming pool - Detailed facility information is insufficient
  • Beautiful interior facilities are well-received
  • Positive reviews describe a cinematic atmosphere
Good

Accessibility

  • Elevator issues occurred but were resolved
  • Staff made efforts to accommodate requests
  • Cleanliness is somewhat lacking due to unstated rules
Good

Review Summary

  • Positives: Beautiful exterior, excellent location, friendly staff
  • Negatives: Room noise, dim lighting, some facilities need improvement
  • Recommended for: Suitable for business travelers, solo travelers, and couples

Rating Details

8.4 Excellent 1,621개 리뷰

4-star hotel a 5-minute walk from Hibiya Station. Strengths include beautiful interiors and an excellent location, offering spacious and comfortable rooms. However, breakfast options need improvement. Adjacent to Ginza and Tokyo Tower, it is suitable for Tokyo shopping and sightseeing travelers.

Ratings by Trip Type

BEST
8.5
Group
63
8.4
Couple
237
8.4
Solo
154
8.4
Family
271
8.2
Biz
271
8.2
Teen
184

Detailed Ratings

Location BEST 8.9
Cleanliness 8.5
Service 8.4
Room Comfort 8.3
Value for Money 8.1
Facilities 7.7

Score Distribution

9+ Exceptional
38% (449)
8-9 Excellent
32% (377)
7-8 Very Good
14% (163)
6-7 Good
10% (116)
Below 6
6% (66)

Guest Reviews

5.2 Reviewer 1 2025.10
+ Spacious area on both sides of the bed
Severe noise between floors • Construction noise at 7 AM • Limited evening menu
10.0 Reviewer 2 2024.03
+ Fantastic exterior • Excellent location • Friendly staff
Room size is a bit disappointing
8.4 Reviewer 3 2025.01
+ Comfortable bed
Very dim lighting • Rather expensive
8.4 Reviewer 4 2024.01
+ Friendly and considerate staff • Clean room • Prompt problem resolution
Insufficient daily dishwashing • Lack of information via front desk phone
9.2 Reviewer 5 2025.10
+ Great location • Beautiful interior • Cleanliness
Improve breakfast options • Improve lounge snacks

Location

Map

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Nearby Restaurants

Facilities & Services

Accommodation

24-Hour Front Desk

Activities

Fitness Center

FAQ

What are the check-in and check-out times at Mercure Tokyo Hibiya?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. It is conveniently located in the heart of Tokyo, and it is best to confirm the exact times directly when booking.

What amenities are provided?

Free Wi-Fi is available in all rooms, and there is also a gym/fitness facility. Tokyo Tower is easily accessible, and public transportation convenience is also provided.

What is the cancellation policy?

The cancellation policy varies depending on the booking time and room type. Whether free cancellation is possible and the deadline must be confirmed when booking. Generally, free cancellation is possible up to 24-48 hours before check-in.

How is the public transportation accessibility?

Public transportation is very convenient. Uchisaiwaicho Station (Subway) is approximately a 3-minute walk (0.2km), and Shimbashi Subway Station is approximately a 5-minute walk (0.4km) away.

What are the nearby tourist attractions?

Various tourist attractions are nearby, such as Ginza (0.9km) and Tokyo Tower (1.7km). Shinjuku Gyoen National Garden (4.7km), Ueno Park (5.2km), and Shibuya Crossing (5.3km) are also good places to visit.

What is the guest review score?

A high rating of 8.4/10 was received from a total of 7 reviews. Overall, there are many positive reviews, and many guests are satisfied with their stay.

Family Travel Info

✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers

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