Pet Friendly
Travel with your beloved pet!
Analysis
Key Strengths
Excellent Staff Service
All staff are polite and genuinely welcoming, with particular mention of the luggage handlers who engage in friendly conversation
Family-Friendly Facilities
Features a clean swimming pool with tubes and toys for children, along with child safety facilities/services
Convenient Free Shuttle Service
Offers free shuttles to Ben Thanh Market, Diamond Plaza, and Notre Dame Cathedral, facilitating easy city travel
Upgrade and Late Checkout Benefits
Possibility of room upgrades to fireworks view rooms or late checkouts upon prior request
Points to Note
Potential for Delayed Check-in Process
Even for Executive Floor bookings, check-in at the counter can take over 30 minutes instead of at the lounge
Lack of Allergy Consideration
Despite providing allergy information via email in advance, it has not been reflected in meal preparations
Slightly Inconvenient City Accessibility
While hotel-arranged taxis are convenient, Grab taxis may frequently be canceled due to traffic congestion, posing travel limitations
Recommended For
Rating Details
5-star hotel near Saigon Opera House. Strengths include excellent cleanliness and prime location, with pet-friendly options. However, noise may be an issue depending on the room. Adjacent to A O Show and Ho Chi Minh City Hall, suitable for city explorers and relaxation seekers.
Detailed Ratings
Review Keywords
Score Distribution
Location
Nearby Restaurants
BARTELS Sonatus - Sourdough Sandwiches, Coffee & Juicery
CHÀO SHOW
Truffle & Co. Mac Thi Buoi, Italian Restaurant Pizza & Pasta
Mam Mam - Vietnamese Eatery & Lounge
Bắc Kim Thang Premium Saigon Marina IFC Tower
Tung’s Restaurant- Vietnamese cuisine & vegetarian food 2
Facilities & Services
Accommodation
Activities
Accessibility
Languages
FAQ
What are the check-in and check-out times at LOTTE HOTEL SAIGON?
Check-in is from 2:00 PM, and check-out is until 12:00 PM. Early check-in or late check-out can be requested, and availability depends on the on-site situation.
What amenities are provided?
Amenities include free Wi-Fi, free parking, various food and beverage facilities, a playground and swimming pool for children, a nightclub, massage services, and sauna facilities. Rooms are equipped with TVs and windows, and common areas are air-conditioned.
What is the cancellation policy?
The cancellation policy varies depending on the booking period. Generally, free cancellation is possible within a specific timeframe, and details should be confirmed at the time of booking. Cancellation fees may apply based on the booking conditions.
How is the public transportation accessibility?
Saigon Station (train) is approximately a 42-minute walk away (3.3 km), and Mien Dong Bus Terminal is about a 51-minute walk away (4.0 km). It is conveniently connected to major transportation hubs.
What are the nearby attractions?
Major attractions such as Saigon Opera House (0.5 km), A O Show - Lune Production (0.5 km), Ho Chi Minh City Hall (0.7 km), Notre Dame Cathedral of Saigon (0.9 km), and Bitexco Financial Tower (0.9 km) are within walking distance. The location is very convenient for tourists.
What is the guest rating?
Based on 10 reviews, the hotel has received a high rating of 9.0/10. It appears to provide a generally satisfactory accommodation experience.