Analysis
Key Strengths
High-floor city view
When assigned a top-floor room, guests can enjoy panoramic views of Lisbon from inside the room
Excellent bedding quality
The mattresses and pillows are comfortable, a point consistently mentioned by actual guests
Public transportation accessibility
Located in the Lapa district, it is easy to use public transportation such as trams and buses
Self-catering facilities
Equipped with a kitchenette and utensils in the room, allowing for simple meal preparation
Keep in Mind
Poor air conditioning maintenance
If the air conditioner breaks down, immediate repairs are not made, posing a risk during summer stays
Insufficient follow-up response
There are evaluations that the apology or response to complaints about facility defects is lukewarm
Limitations of contactless management
With no on-site staff, real-time communication and resolution may be difficult in case of unexpected situations
Recommended For
Rating Details
4-star apartment hotel, a 5-minute walk from Estrela station. Strengths include a pleasant stay experience and high satisfaction, offering spacious rooms. However, air conditioning malfunctions may go unaddressed in mid-summer. Close to Bairro Alto and Elevador de Santa Justa, suitable for tourists exploring Lisbon.
Ratings by Trip Type
Detailed Ratings
Score Distribution
Guest Reviews
Location
Nearby Restaurants
Facilities & Services
FAQ
What are the check-in and check-out times for Lisbon Serviced Apartments - Estrela?
Check-in is available from 2:00 PM, and check-out is until 12:00 PM. A contactless check-in and check-out system is implemented to provide a fast and safe arrival and departure service.
What amenities are provided?
Rooms are equipped with free Wi-Fi, a kitchenette, and a safe. The entire property is non-smoking. Air conditioning in common areas, lockers, and personal item storage are available.
What is the cancellation policy?
Cancellation policies may vary depending on the conditions of the selected booking package and room type. It is essential to check the cancellation deadline and detailed terms and conditions before confirming your reservation.
How is the public transportation accessibility?
The Rua de Buenos Aires (0.1km) stop is approximately a 2-minute walk away. The Rua de São Domingos à Lapa (0.2km) stop is also a 3-minute walk, making it convenient to travel around the city.
What are the nearby attractions?
Bairro Alto is 1.3km away, and the Santa Justa Lift and Praça do Comércio are about 2km away. Major Lisbon attractions such as St. George's Castle and the Alfama district are located within 3km.
What is the guest review score?
Based on 10 reviews, the property maintains a high rating of 8.4 out of 10. Guests recognize the excellent quality and service befitting a 4-star accommodation.