Cebu Kandaya Resort - Real Guest Reviews & Booking Info

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✓ Detailed ratings across 6 categories
✓ 5-Star Hotel in Cebu

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Kandaya Resort - Cebu 5-Star Hotel

Name: Kandaya Resort
Address: Cebu, Cebu, PH
Price range: ₩156652
Rating: 8.9

8.9

Cebu

Hotel

Wheelchair Accessible Pet Friendly Free Breakfast Free Parking Airport Transfer 전용 해변 Currency Exchange Free Wi-Fi (All Rooms) Beach

Pet Friendly

Travel with your beloved pet!

Advance Inquiry Recommended

Analysis

Key Strengths

Optimized space for family stays

Family rooms with 3 bedrooms, a separate living room, and a dining table offer high practicality for multi-person trips

In-resort activities

Unique leisure activities such as horseback riding and kayaking are available within the resort without needing to go outside

Good digital environment in rooms

Smart TVs with Netflix and stable Wi-Fi provide a comfortable environment for relaxation indoors

Private villa structure

Pool villas adjacent to the beach offer privacy, and the water quality of the individual swimming pools is satisfactory

Good to Know

Isolated location and limited dining options

Located on the outskirts of northern Cebu with no nearby restaurants. The in-resort restaurants offer mediocre food quality for the price

Aging facilities and water pressure issues

Some rooms have hardware defects not befitting a 5-star hotel, such as weak shower streams or flickering lights

Lack of service proficiency

Overall staff training is inconsistent, with issues like breakfast preparation being delayed beyond the scheduled time or orders being missed

Recommended For

Vacationers who enjoy resort isolation Travelers seeking a quiet stay with unobstructed sea views, away from the noise of bustling areas Large families needing spacious rooms Families of 5 or more looking for accommodation with multiple rooms and common areas Guests who prefer experiential leisure Those who want to conveniently experience horseback riding and water sports right in front of their accommodation

Rating Details

8.9 Excellent 2,627개 리뷰

5-star resort near Cebu City. Features clean rooms and spacious pools, pet-friendly. Note: AC may be uncomfortable upon check-in. Convenient access to Mactan International Airport, suitable for travelers seeking relaxation and activities.

Ratings by Trip Type

BEST

9.1

Family

488

9.0

Biz

9.0

Couple

1,191

9.0

Group

312

8.9

Solo

8.8

Teen

231

Detailed Ratings

Service BEST 9.4

Cleanliness 9.3

Room Comfort 9.3

Facilities 9.2

Value for Money 8.9

Location 8.3

Score Distribution

9+ Exceptional

65% (1,452)

8-9 Excellent

22% (483)

7-8 Very Good

7% (146)

6-7 Good

5% (102)

Below 6

3% (62)

Guest Reviews

10.0 • Reviewer 1 • 2025.07

+ Spacious and pleasant family room • Friendly and considerate staff • Delicious free breakfast buffet

9.2 • Reviewer 2 • 2025.05

+ Friendly and attentive staff service • Heartfelt complimentary birthday decorations • Cleanly maintained swimming pool facilities

7.2 • Reviewer 3 • 2025.04

+ Stylish hotel aesthetics • Instagram-worthy visuals • Quiet accommodation environment

− Expensive and tasteless meals • Very inconvenient low water pressure

10.0 • Reviewer 4 • 2025.05

+ Beautiful sea view and privacy • Friendly and professional staff service • Delicious food and excellent plating

9.6 • Reviewer 5 • 2025.12

+ Clean rooms and convenient amenities • Satisfactory pool size and depth • Delicious dinner menu

− Air conditioner malfunction at check-in • Some breakfast items were late to be prepared

See All 2,627 Reviews

Location

Map

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Nearby Restaurants

Restaurant

Facilities & Services

Accommodation

Free Breakfast

Free Parking

24-Hour Front Desk

Activities

Swimming Pool

Spa/Sauna

Fitness Center

Accessibility

Wheelchair Accessible

FAQ

What are the check-in/check-out times at Kandaya Resort?

Check-in is available from 2 PM, and check-out is until 12 PM. As a 5-star accommodation located in Cebu, it operates a 24-hour front desk to assist with smooth arrivals and departures. Early check-in or late check-out may be subject to room availability on the day.

What amenities are provided?

Free Wi-Fi and parking are provided, along with various leisure facilities such as a golf course, diving, and karaoke. A playground and babysitting services are available for family travelers, and pets are also allowed. The restaurant offers à la carte breakfast and dinner options to suit your preferences.

What is the cancellation policy?

Cancellation and refund policies vary depending on the selected room type and booking conditions. It is essential to check the detailed cancellation policy for the specific product before confirming your reservation. Generally, there are options for free cancellation up to a certain period before check-in.

How is the public transportation accessibility?

The location is accessible by public transportation, making travel convenient. Free parking is available, which is convenient for travelers using rental cars as well as public transport. Detailed information on local transportation is always available at the front desk.

What are the nearby tourist attractions?

The resort is in close proximity to major attractions, offering excellent accessibility to surrounding tourist spots. Its location provides a strategic advantage for planning efficient sightseeing routes. It is also a great place to enjoy various marine activities, including diving, in the vicinity of the accommodation.

What is the guest rating?

With 6 reviews, the resort has received a high rating of 8.9 out of 10. It is highly praised for its overall service quality and facility satisfaction. Guests particularly favor the family-friendly facilities and clean environment.