JW Marriott Hotel Seoul - Real Guest Reviews & Booking Info

  • ✓ Honest reviews from real guests
  • ✓ Detailed ratings across 6 categories
  • ✓ 5-Star Hotel in Seoul
Seoul JW Marriott Hotel Seoul 5-Star Hotel room
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JW Marriott Hotel Seoul - Seoul 5-Star Hotel

8.9
Seoul
Hotel
Wheelchair Accessible Free Parking Public Transit (250m) Airport Transfer Currency Exchange Air Conditioning 나이트 라이프

Analysis

Key Strengths

Spacious and comfortable rooms

Providing a pleasant resting space

Excellent Executive Lounge

High satisfaction with a variety of food and beverages

Friendly and attentive staff

Providing prompt and accurate customer service

Convenient transportation and shopping accessibility

Close to subway stations, department stores, and shopping malls

Points to Note

Bathroom layout in rooms

May be inconvenient for families

Hotel basement entrance route

Can be somewhat confusing for first-time visitors

Recommended For

Business travelers Convenient transportation and a comfortable work environment Travelers who enjoy shopping and fine dining High accessibility to various commercial facilities Guests seeking a luxury hotel experience High level of service and facilities

Categories

Good

Dining/Meals

  • • Excellent food at the Executive Lounge
  • • Maru and Grill food was also satisfactory
  • • Limited information on dining facilities
Limited

Family Travel

  • • Room layout inconvenient for 3 people
  • • Toilet, sink, shower room, and bathtub in one space
  • • No information on amenities for children
Expensive

Pricing

  • • Average of ₩665,500 per night - 131% higher than the 5-star average
  • • High price, but high satisfaction for the price
  • • Significant price increase on weekends and peak seasons
Excellent

Location/Transportation

  • • Easy access within 5 minutes from Express Bus Terminal Station
  • • Close to subway station, department stores, and shopping malls
  • • Basement connection route can be confusing at first
Good

Staycation Facilities

  • • Access to private swimming pool facilities available
  • • Suitable as a resting space in the city
  • • Few mentions of the swimming pool in reviews
Good

Accessibility

  • • Easy connection from subway station to hotel basement entrance
  • • Transfer required when using elevators
  • • Ground floor entrance may be better for first-time visitors
Excellent

Review Summary

  • • Praised for staff friendliness and room comfort
  • • Excellent food at the Executive Lounge
  • • Satisfactory value for money and location

Rating Details

8.9 Excellent 1,569개 리뷰

5-star hotel near Express Bus Terminal Station. Strengths include friendly staff and excellent facilities, providing a comfortable stay. However, front desk staff responses may feel dismissive. Ideal for travelers seeking culture and relaxation, with proximity to National Museum of Korea and N Seoul Tower.

Ratings by Trip Type

BEST
9.2
Couple
301
9.1
Family
117
9.1
Group
170
8.9
Solo
170
8.9
Teen
62
8.7
Biz
93

Detailed Ratings

Cleanliness BEST 9.3
Location 9.3
Service 9.2
Facilities 9.1
Room Comfort 8.7
Value for Money 8.5

Score Distribution

9+ Exceptional
70% (595)
8-9 Excellent
18% (157)
7-8 Very Good
5% (46)
6-7 Good
3% (29)
Below 6
3% (29)

Guest Reviews

8.8 • Reviewer 1 • 2024.09
+ Spacious and comfortable room • Attentive staff • Excellent lounge and restaurant food
10.0 • Reviewer 2 • 2025.08
+ Marriott reputation • High satisfaction
8.8 • Reviewer 3 • 2024.08
+ Clean and comfortable accommodation • Delicious lounge food and drinks • Prompt and friendly customer service • Convenient access to the station area
− Narrow bathroom space • Difficult to find the underground parking lot
10.0 • Reviewer 4 • 2025.09
+ Kind staff • Clean accommodation
10.0 • Reviewer 5 • 2025.06
+ Excellent accommodation • Friendly staff • Convenient location
8.0 • Reviewer 6 • 2025.09
+ Overall satisfactory stay
− Front desk staff seemed dismissive
10.0 • Reviewer 7 • 2025.07
+ Staff kindness • Comfortable bed
See All 1,569 Reviews

Location

Map

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Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

Activities

Swimming Pool
Spa/Sauna
Fitness Center

Accessibility

Wheelchair Accessible

Languages

Korean Available

FAQ

What are the check-in/check-out times at JW Marriott Hotel Seoul?

Check-in is generally from 3:00 PM, and check-out is until 11:00 AM. Located in the heart of Seoul, it offers convenient access to major tourist attractions. It is recommended to inquire directly when booking for precise times.

What amenities are provided?

Various amenities are available, including daily housekeeping service, convenient public transportation access, and proximity to Hangang Park. Detailed facility information can be found on the booking page.

What is the cancellation policy?

The cancellation policy varies depending on the booking time and room type. Whether free cancellation is possible and the cancellation deadline must be confirmed when booking. Generally, free cancellation is possible up to 24-48 hours before check-in.

How is the public transportation accessibility?

Public transportation is very convenient. It is close to Express Bus Terminal Station (approx. 4 minutes on foot, 0.3km) and Banpo Station (approx. 10 minutes on foot, 0.8km), making travel easy.

What are the nearby tourist attractions?

Major tourist attractions include the National Museum of Korea (3.1km), War Memorial of Korea (4.3km), N Seoul Tower (5.5km), Namdaemun Market (6.6km), and Myeongdong Street (6.9km). It is a good location for sightseeing as it is close to major landmarks.

What is the guest rating?

It received a rating of 8.9/10 from 10 guests. It is highly rated. For detailed reviews, please check the actual guest review section above.

Family Travel Info

✓ Kids Pool ✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers
Best Rate Among 5-Star Hotels

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