Hotel Monterey Grasmere Osaka - Real Guest Reviews & Booking Info

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  • Detailed ratings across 6 categories
  • 4-Star Hotel in Osaka
Osaka Hotel Monterey Grasmere Osaka 4-Star Hotel room
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Hotel Monterey Grasmere Osaka - Osaka 4-Star Hotel

8.6
Osaka
Hotel
Wheelchair Accessible Free Parking Public Transit (130m) City Center Location Currency Exchange Free Wi-Fi (All Rooms) 나이트 라이프

Analysis

Key Strengths

Direct connection to Namba Station underground mall

Ensures convenient access to Namba and JR stations, as well as Dotonbori, even in bad weather

Spacious rooms by Japanese hotel standards

Ample space to open two suitcases, allowing for a relaxed stay

Excellent staff service

High satisfaction due to fluent English communication and proactive problem-solving support

High-quality breakfast provided

Harmonious blend of Japanese and international options, offering a variety of well-received dishes

Good to Know

Complex route between Namba Station and the hotel

It is more convenient to walk a long distance to a specific escalator when using the underground mall

Space limitations depending on room type

Triple rooms may have inconvenience in organizing luggage for three occupants

Lack of on-site facilities

No self-service laundry or gym; external coin laundries need to be used

Recommended For

Travelers prioritizing accessibility to Osaka's core areas Those who prefer convenient sightseeing and shopping centered around Namba Those who prefer a comfortable room environment For those who want to rest in a more spacious and comfortable room than typical Japanese hotels Guests who value the quality of staff service For those expecting proactive assistance in case of issues

Categories

Excellent

Dining

  • Very excellent and diverse breakfast menu provided
  • Direct connection to convenience stores and grocery stores in the basement
  • Excellent access to Dotonbori restaurants via the underground mall
Good

Family Travel

  • Rooms such as triple rooms are available for families
  • Some rooms have sufficient space for family use
  • Opinion exists about insufficient space for luggage in triple rooms
Expensive

Pricing

  • 152% more expensive than the average for 4-star hotels in Osaka
  • Some guests have slightly lower satisfaction relative to the price
  • High prices are a burden for rebooking
Limited

Business

  • Desk available for laptop use in rooms
  • Kind support from staff regarding business matters
  • Lack of information on separate business facilities
Excellent

Location/Transportation

  • Direct connection to Namba Station and JR Namba Station
  • Major attractions such as Dotonbori and shopping malls are within walking distance
  • Potential for some confusion when using underground passages for the first time
Limited

Staycation Facilities

  • Hotel has its own swimming pool facilities
  • No gym or hot spring facilities
  • Leisure facilities are limited to the swimming pool
Limited

Accessibility

  • Two elevators are required for moving between rooms
  • Mentioned that it is not a major inconvenience for movement
  • Lack of detailed information on facilities for disabled persons
Excellent

Review Summary

  • Excellent location and very friendly staff service
  • Most rooms are comfortable and clean
  • Some shortcomings in room size and facilities

Rating Details

8.6 Excellent 23,116개 리뷰

4-star hotel near Namba Station (5 min walk) and Dotonbori. Strengths include subway station access and satisfactory staff service, ideal for exploring nearby attractions. However, room bedding may have stains. Close to Shinsaibashi and Kuromon Market, suitable for shopping and food lovers.

Ratings by Trip Type

BEST
8.8
Group
2,813
8.7
Solo
2,488
8.6
Biz
614
8.6
Couple
5,064
8.6
Family
2,112
8.6
Teen
2,135

Detailed Ratings

Location BEST 9.1
Cleanliness 8.8
Service 8.8
Facilities 8.5
Room Comfort 8.5
Value for Money 8.5

Guest Reviews

10.0 Reviewer 1 2025.07
+ Connected to subway and commercial areas • Spacious and pleasant rooms • Friendly staff response
8.7 Reviewer 2 2014.10
+ Quiet surroundings • Spacious rooms • Large bathrooms
9.2 Reviewer 3 2025.03
+ Perfect location • Friendly staff • Clean room maintenance
Lack of facilities • High price
7.5 Reviewer 4 2015.02
+ Not a bad view • Proximity to nearby hotspots
Overall below expectations • Initial difficulty finding the way
10.0 Reviewer 5 2025.10
+ Location adjacent to Namba Station • Stylish hotel design • Various and excellent breakfast
Triple room space is cramped
7.0 Reviewer 6 2015.02
+ Excellent accessibility to subway station/Dotonbori • Satisfactory staff service
Stains on the duvet
10.0 Reviewer 7 2025.09
+ Manager's exceptional customer support • Optimal location adjacent to train station/shopping center • Clean rooms and good amenities

Location

Map

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Nearby Restaurants

Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

Accessibility

Wheelchair Accessible

Languages

Korean Available

FAQ

What are the check-in and check-out times for Hotel Monterey Grasmere Osaka?

Generally, check-in is from 3:00 PM and check-out is until 11:00 AM. Located in the heart of Osaka, it offers convenient access to major tourist attractions. It is recommended to inquire directly at the time of booking for exact times.

What amenities are provided?

Free Wi-Fi (in all rooms), daily housekeeping service, convenient public transportation access, and Abeno Harukas are provided as amenities. It is recommended to check for detailed facility information at the time of booking.

What is the cancellation policy?

The cancellation policy varies depending on the booking time and room type. Whether free cancellation is possible and the cancellation deadline must be confirmed at the time of booking. Generally, free cancellation is possible up to 24-48 hours before check-in.

How is the public transportation accessibility?

Public transportation is very convenient. It is close to JR Namba Station (approx. 2 minutes on foot, 0.1km) and Osaka City Air Terminal Station (Railway) (approx. 3 minutes on foot, 0.2km), making travel easy. It is close to major transportation hubs.

What are the nearby tourist attractions?

Major tourist attractions include Shinsaibashi-suji Shopping Street (0.5km), Dotonbori (0.5km), and Kuromon Market (1.0km). Minami (Namba) and Tsutenkaku Tower are also nearby and can be visited on foot or with a short trip. It is a good location for sightseeing as it is close to major landmarks.

What is the guest rating?

It received a rating of 8.6/10 from 10 guests, which is a very excellent evaluation. Overall, guest satisfaction is high.

Family Travel Info

✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers

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