Analysis
Key Strengths
Consistent Cleanliness
Rooms and bedding are generally kept clean, with few hygiene complaints during the stay
Smooth Service Response
Front desk staff, operating 24 hours, are friendly and communicate effectively
Leisure Accessibility
Provides infrastructure convenient for enjoying Setúbal area activities such as golf, fishing, and diving
Practical Common Facilities
Comfortable waiting is possible in modern lounges and TV viewing areas equipped with heating and cooling systems
Points to Note
Limited Parking Space
The parking area is very narrow, requiring significant skill for vehicles other than compact cars and causing inconvenience
Physical Distance from City Center
Located away from the Setúbal city center, requiring the hassle of calling a taxi service each time
Soundproofing and Ventilation Issues
Noise insulation between rooms is insufficient, and a damp smell from the air conditioner detracts from guest satisfaction
Insufficient Amenities
Despite its 4-star rating, some basic amenities like irons are not provided in rooms
Recommended For
Rating Details
4-star hotel near Setúbal city center. Strengths include satisfactory overall condition and clean facilities, allowing for a comfortable stay. However, public transport may be inconvenient due to its location on the outskirts of the city. Suitable for Setúbal leisure travelers, near Setúbal Museum and Fish Market.
Ratings by Trip Type
Detailed Ratings
Score Distribution
Guest Reviews
Location
Nearby Restaurants
Facilities & Services
Accommodation
Activities
Accessibility
FAQ
What are the check-in and check-out times at Hotel Cristal Setúbal?
Check-in is from 3:00 PM and check-out is by 11:00 AM. The 24-hour front desk ensures convenient assistance at any time. It is important to adhere to the scheduled times for smooth entry and exit.
What amenities are provided?
Guests can enjoy free Wi-Fi, an à la carte restaurant, and breakfast, with children's meals also available. The hotel offers leisure activities such as golf, fishing, and diving, as well as on-site entertainment facilities. It is a non-smoking property with a communal lounge and complete heating and cooling systems.
What is the cancellation policy?
The policy may vary depending on the booking time and selected room type. It is essential to check the detailed terms and conditions regarding free cancellation availability and deadlines before confirming your reservation. Generally, cancellations made 24-48 hours prior to check-in do not incur a penalty.
How is the public transportation accessibility?
The hotel is located 1.0 km away, approximately a 13-minute walk from Setúbal train station. It is very convenient to travel to surrounding areas using public transportation. Its proximity to the station makes it suitable for public transport users.
What are the nearby attractions?
The location offers very convenient access to major attractions in Setúbal city. It is close to surrounding landmarks, making it easy to enjoy sightseeing on foot or with short trips. Detailed information on nearby attractions can be obtained from the front desk.
What is the guest rating?
The hotel has received a high rating of 8.7 out of 10 from 10 guests. It is highly praised for its overall service and facilities. It is a 4-star accommodation with a considerably high level of satisfaction from actual guests.