Hanoi Hera West Lake Apartment - Real Guest Reviews & Booking Info

  • ✓ Detailed ratings across 5 categories
  • ✓ BestValueForMoney: 9.5
  • ✓ 3-Star Hotel in Hanoi
Hanoi Hera West Lake Apartment 3-Star Hotel room
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Hera West Lake Apartment - Hanoi 3-Star Hotel

8.4
Hanoi
Hotel
Wheelchair Accessible Pet Friendly Free Parking Airport Transfer Free Wi-Fi (All Rooms) Currency Exchange Laundry Service 현지 문화 체험
Pet Friendly

Pet Friendly

Travel with your beloved pet!

Advance Inquiry Recommended
Advance Inquiry Recommended

Analysis

Key Strengths

Excellent Value for Money

Satisfactory price for the facilities, around 20,000 KRW per night

Family-Friendly

Facilities for children and family rooms are available

Convenient Location

Good accessibility to tourist attractions and near the lake

Decent Facilities

Equipped with a TV for Netflix viewing and air conditioning/heating

Good to Know

Some Rooms Lack Refrigerators

Reviews mention the absence of refrigerators in some rooms

Unstable Wi-Fi Quality

Some guests have mentioned weak Wi-Fi

Potential Netflix Login Issues

There have been instances where login was not possible due to authentication problems

Recommended For

Travelers Seeking Affordable Accommodation For those who prioritize value for money Families Traveling Together For those considering child Travelers Looking for Accommodation Near Hanoi Tourist Attractions For those who desire convenient accessibility

Rating Details

8.4 Excellent 148개 리뷰

3-star apartment hotel, 5-minute walk from West Lake. Strengths include excellent cleanliness and prime location, with the rare amenity of allowing pets. However, in-room amenities may be basic. Close to Vietnam Museum of Ethnology and Ho Chi Minh Mausoleum, suitable for Hanoi independent travelers.

Detailed Ratings

Service BEST 9.6
Value for Money 9.1
Cleanliness 8.9
Location 8.9
Facilities 8.8

Score Distribution

9+ Exceptional
77% (20)
8-9 Excellent
12% (3)
7-8 Very Good
4% (1)
6-7 Good
8% (2)
Below 6
0% (0)

Location

Map

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Nearby Restaurants

CHÁO DINH DƯỠNG CAO CẤP LONG NHẬT 380 Thuỵ Khuê
Restaurant

CHÁO DINH DƯỠNG CAO CẤP LONG NHẬT 380 Thuỵ Khuê

4.9 · 39 reviews
Bạch Plateaus
Coffee

Bạch Plateaus

4.7 · 675 reviews
Vịt Đông Chinh
Bistro

Vịt Đông Chinh

4.7 · 17 reviews
Quán Nướng Bò Vui Trích Sài
BBQ

Quán Nướng Bò Vui Trích Sài

4.6 · 23 reviews
Manwah - Taiwanese Hot Pot (Tây Hồ)
Restaurant

Manwah - Taiwanese Hot Pot (Tây Hồ)

4.4 · 748 reviews
Bia hơi Thành đen
Restaurant

Bia hơi Thành đen

4.3 · 22 reviews
View more on Google Maps

Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

Accessibility

Wheelchair Accessible

FAQ

What are the check-in and check-out times for Hera West Lake Apartment?

Check-in is from 2:00 PM, and check-out is until 12:00 PM. The 24-hour front desk allows for convenient check-in/out. It is recommended to inquire directly at the time of booking for exact times.

What amenities are provided?

Free Wi-Fi, grocery delivery service, kitchen, TV, heating, refrigerator, and streaming services like Netflix are provided. Child facilities and baby safety gates are also available for families.

What is the cancellation policy?

The cancellation policy varies depending on the booking time and room type. Free cancellation availability and cancellation deadlines must be confirmed at the time of booking. Generally, free cancellation is often possible up to 24-48 hours before check-in.

How is the public transportation accessibility?

Hanoi Station (train) is approximately a 53-minute walk (4.2km) away. Being located in the city center, it is convenient to use public transportation in the surrounding area.

What are the nearby tourist attractions?

Vietnam Museum of Ethnology (1.7km), Ho Chi Minh Mausoleum (2.8km), One Pillar Pagoda (2.9km), Temple of Literature and National University (3.5km), and Vietnam Military History Museum (3.5km) are located nearby. It is convenient to travel to major tourist attractions.

What is the guest rating?

Based on 10 reviews, it received a rating of 8.9/10. Overall, it has received very satisfactory reviews, with many positive comments regarding the facilities and location.

Family Travel Info

✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers

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