Hanoi HD Hotel Noi Bai - Real Guest Reviews & Booking Info

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HD Hotel Noi Bai - Hanoi Hotel

Name: HD Hotel Noi Bai
Address: Hanoi, Hanoi, VN
Price range: ₩18382
Rating: 7.6

7.6

Hanoi

Hotel

Free Parking Balcony/Terrace 편리한 대중 교통

Analysis

Key Strengths

Airport Accessibility

Located within a 3-minute drive to the international terminal, making it advantageous for early morning flights

Flexible Operations

Despite a low price point in the 10,000 KRW range (approx. $7 USD), it operates a 24-hour front desk and frequently offers room upgrades based on circumstances

Surrounding Convenience

A 24-hour restaurant and cafe are located within the building, making it easy to get meals late at night or in the early morning

Luggage Assistance

Provides labor-based services such as staff personally carrying luggage to rooms, especially in environments without elevators

Points to Note

Poor Hygiene Management

Reports of black stains on bedding and uncleared bathroom waste make it unsuitable for sensitive guests

Facility Limitations

Significant overall aging is evident, including instances of no hot water during showers, damaged wallpaper, and the absence of an elevator

Service Inconsistency and Communication Errors

Some staff have been reported to miscalculate payments and refuse refunds, making it essential to prepare booking proof

Recommended For

Ultra Travelers who need an affordable base near the airport for a short stay, prioritizing cost over hygiene or facilities Practical Transit Those looking to manage their departure time by utilizing affordable airport sending services Short Individuals seeking accommodation to sleep and move on within a budget of 10,000

Rating Details

7.6 Very Good 540개 리뷰

Hotel near Hanoi Airport terminal. Strengths include friendly, dedicated staff service and high accessibility, offering a comfortable rest. However, hygiene of bedding and bathrooms may require attention. Suitable for travelers arriving/departing Hanoi and those on short itineraries.

Ratings by Trip Type

BEST

9.7

Biz

8.9

Family

8.0

Group

7.6

Couple

7.0

Solo

6.8

Teen

Detailed Ratings

Location BEST 8.1

Service 7.9

Value for Money 7.6

Cleanliness 7.3

Facilities 7.0

Score Distribution

9+ Exceptional

36% (59)

8-9 Excellent

23% (37)

7-8 Very Good

9% (15)

6-7 Good

13% (21)

Below 6

19% (31)

Guest Reviews

9.6 • Reviewer 1 • 2025.08

+ Free room upgrade by the owner • 24-hour cafe and restaurant • Convenient location near the airport

− No hot water during shower

6.0 • Reviewer 2 • 2024.05

+ Friendly owner sister • Proactive handling of problematic situations • Prompt apology and discount

− Unfriendly attitude of front desk staff • Incorrect food order and no apology

7.2 • Reviewer 3 • 2025.09

+ Staff's prompt room change • Flexible service response

− Poor bedding and bathroom hygiene • Deteriorated wall paint condition

9.6 • Reviewer 4 • 2025.05

+ Very friendly staff service • Excellent room for the price • Attentive luggage handling and farewell

8.8 • Reviewer 5 • 2025.08

+ Friendly and dedicated staff • High accessibility to airport terminals • Excellent value for price

See All 540 Reviews

Location

Map

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Nearby Restaurants

Bistro

Facilities & Services

Accommodation

Free Parking

24-Hour Front Desk

FAQ

What are the check-in and check-out times at HD Hotel Noi Bai?

Located in Hanoi, check-in is generally available from 2:00 PM and check-out is until 12:00 PM. The 24-hour front desk operates for guest convenience. Exact check-in and check-out times may vary depending on booking conditions.

What are the main amenities offered?

The hotel operates a restaurant and offers room service, with free Wi-Fi available in all areas. It features family rooms for family travelers, as well as garden and terrace spaces. In-room amenities include air conditioning, an electric kettle, and a balcony.

What is the cancellation policy?

Cancellation policies vary depending on the room type selected and the time of booking. It is essential to check the free cancellation period and detailed terms and conditions provided at the time of booking. General cancellation and refund policies are specified in the booking confirmation.

Is it convenient to use public transportation?

Public transportation accessibility is excellent, making it easy to travel to major areas within Hanoi. Destinations can be easily reached via the surrounding public transportation network. Its high transportation convenience makes it suitable for travelers who primarily use public transport.

Are there any tourist attractions nearby worth visiting?

The location offers excellent accessibility to Hanoi's major tourist attractions. Various nearby attractions can be conveniently visited, making it ideal for planning a sightseeing itinerary. Convenient access to surrounding tourist spots allows for efficient travel.

What is the actual guest rating?

Based on 10 reviews, the hotel has a rating of 7.7 out of 10. It generally receives positive feedback from guests. Detailed reviews from actual users can be found in the review section.