Hanoi Plaza Suite Hotel & Spa - Real Guest Reviews & Booking Info

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  • ✓ Detailed ratings across 5 categories
  • ✓ 4-Star Hotel in Hanoi
Hanoi Hanoi Plaza Suite Hotel & Spa 4-Star Hotel room
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Hanoi Plaza Suite Hotel & Spa - Hanoi 4-Star Hotel

9.3
Hanoi
Hotel
Free Breakfast Airport Transfer Free Wi-Fi (All Rooms) Free Breakfast Air Conditioning 현지 문화 체험

Analysis

Key Strengths

High-Density Service

High level of staff responsiveness, including checking on solo travelers and preparing anniversary surprises

Pleasant Room Environment

Spacious rooms, rare within Hanoi's Old Quarter, and maintained in clean condition, appearing recently renovated

Soundproofed Location

Adjacent to the heart of the Old Quarter, but nighttime noise does not significantly penetrate indoors, making it conducive to sleep

Value-for-Money Rooftop Breakfast

While limited in variety, the quality of made-to-order items like banana pancakes is consistent

Points to Note

Structural Drainage Issues

The shower door does not effectively prevent water leakage, leading to the entire bathroom floor getting wet after use

No Exercise Facilities

The absence of a separate fitness center within the property makes it difficult to maintain regular exercise routines

Paid Early Check-in

For very early check-in around 6 AM, an additional fee of approximately 1,000,000 KRW (approx. $690 USD) is required

Recommended For

Solo Female Travelers Suitable for travelers who require attentive safety checks and emotional care from staff Practical Value Recommended for those seeking spacious rooms and cleanliness that are hard to find at a price point in the 70,000 KRW range (approx. $48 USD) Hanoi Food Explorers Located within walking distance of major old eateries and restaurants in the Old Quarter, offering efficient travel routes

Rating Details

9.3 Exceptional 892개 리뷰

4-star hotel near Hanoi's Old Quarter. Strengths include friendly staff service and optimal Old Quarter location, offering a comfortable stay. However, breakfast variety may be limited. Adjacent to the Old Quarter and St. Joseph's Cathedral, suitable for Hanoi travelers.

Ratings by Trip Type

BEST
10.0
Biz
1
9.4
Teen
20
9.3
Couple
54
9.1
Family
31
9.1
Group
66
8.7
Solo
20

Detailed Ratings

Service BEST 9.5
Location 9.4
Cleanliness 9.2
Value for Money 8.9
Facilities 8.6

Score Distribution

9+ Exceptional
68% (129)
8-9 Excellent
23% (43)
7-8 Very Good
4% (8)
6-7 Good
3% (6)
Below 6
2% (3)

Guest Reviews

9.2 • Reviewer 1 • 2025.12
+ Excellent service and competent staff • Clean and spacious room environment • Location close to major attractions
− Lack of fitness center facilities • Shower water overflow
9.6 • Reviewer 2 • 2025.12
+ Friendly and warm staff • Attentive guest care • Clean and spacious rooms
9.2 • Reviewer 3 • 2025.12
+ Clean room and bathroom • Excellent central location • Friendly and dedicated staff
− Simple breakfast selection • Minor street noise
10.0 • Reviewer 4 • 2025.09
+ Friendly and helpful staff • Optimal location within the old town • Very spacious and comfortable room
10.0 • Reviewer 5 • 2025.09
+ Dedicated staff with personalized service • Clean and spacious room condition • Quiet location in the heart of the old town
See All 892 Reviews

Location

Map

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Nearby Restaurants

UPPER CLOUD RESTAURANT LAKE VIEW
Restaurant

UPPER CLOUD RESTAURANT LAKE VIEW

5.0 · 815 reviews
MẸT Vietnamese Restaurant & Vegetarian Met 2
Vietnamese

MẸT Vietnamese Restaurant & Vegetarian Met 2

4.9 · 23,782 reviews
Hanoi Corner Restaurant
Restaurant

Hanoi Corner Restaurant

4.9 · 8,499 reviews
Gánh Hà Nội
Restaurant

Gánh Hà Nội

4.9 · 7,659 reviews
Cái Mâm Restaurant
Vietnamese

Cái Mâm Restaurant

4.9 · 5,005 reviews
Red Bean Ma May
Restaurant

Red Bean Ma May

4.9 · 1,038 reviews
View more on Google Maps

Facilities & Services

Accommodation

Free Breakfast
24-Hour Front Desk

Activities

Spa/Sauna

FAQ

What are the check-in and check-out times at Hanoi Plaza Suite Hotel & Spa?

Check-in is from 3 PM, and check-out is by 11 AM. The hotel operates a 24-hour front desk for guest convenience.

What are the main amenities provided?

Guests can enjoy a complimentary breakfast buffet, room service, and free Wi-Fi within the property. It also features leisure facilities such as massage, sauna, and steam room, as well as family rooms for travelers with children.

What is the cancellation policy?

Policies vary depending on the booking time and the selected room type. Whether free cancellation is possible and the specific deadlines must be confirmed before finalizing the reservation.

How is the accessibility by public transportation?

Hanoi Station, the train station, is approximately a 23-minute walk away, about 1.8 km. Located in the city center, it is easy to travel by public transport or car.

What are the nearby tourist attractions within walking distance?

The Old Quarter is 0.4 km away, and St. Joseph's Cathedral is 0.9 km away. Major attractions such as the Vietnam Military History Museum, Hoa Lo Prison, and the Vietnam Women's Museum are all within 1.5 km.

What is the overall guest rating?

Based on 10 reviews, the hotel has achieved a very high rating of 9.3 out of 10. It is well-regarded by guests for its excellent service and facilities, befitting its 4-star rating.

Family Travel Info

✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers

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