Cross Hotel Kyoto - Real Guest Reviews & Booking Info

  • Honest reviews from real guests
  • Detailed ratings across 5 categories
  • 4-Star Hotel in Kyoto
Kyoto Cross Hotel Kyoto 4-Star Hotel room
1 / 30

Cross Hotel Kyoto - Kyoto 4-Star Hotel

9.3
Kyoto
Hotel
Wheelchair Accessible Public Transit (330m) City Center Location Currency Exchange Free Wi-Fi (All Rooms)

Analysis

Key Strengths

Excellent Location

Very good accessibility to shopping, dining, and sightseeing in the heart of Kawaramachi

Cleanliness

Generally very clean, with particular praise for the meticulousness of the cleaning staff

Comfortable Rooms

Spacious and modern design, offering luxurious amenities (e.g., large-sized shampoo bottles)

Friendly Service

Staff are very friendly and professional, effectively meeting guests' needs

Points to Note

Corridor Length

Some guests have commented that the corridors, or the corridors outside the rooms, are quite long

Room Booking Considerations

May be polarizing for guests who prefer a firmer mattress

Recommended For

Those who prefer sightseeing in Kyoto city Easy access to major attractions and bustling areas Those who prefer clean and modern accommodations Clean facilities and stylish interiors Those seeking a comfortable and quiet rest Despite its central location, the hotel interior is quiet

Categories

Good

Pricing

  • Average price of 504,085 KRW per night, which is 110% of the average for 4-star hotels.
  • Luxurious room interior and spaciousness for the price.
  • Reasonable price considering the services and facilities provided.
Excellent

Location/Transportation

  • Located in the heart of Kyoto, close to the bustling area but in a quiet location.
  • Excellent walking access to Gion, Pontocho Alley, and shopping areas.
  • Convenient access to major tourist attractions and public transportation.
Good

Staycation Facilities

  • Features a private swimming pool, ideal for relaxation and leisure.
  • Spacious and luxurious lobby area provides a 24-hour resting space.
  • Luxurious amenities provided for a comfortable stay in the room.
Good

Accessibility

  • Wheelchair accessibility within the hotel (wheelchairs provided in reviews).
  • The long corridor length needs to be considered.
  • Most facilities are well-equipped and convenient.
Excellent

Review Summary

  • High praise: Perfect cleanliness, luxurious facilities, excellent location.
  • Compliments: Friendly and professional staff service.
  • Recommended for: All travelers, whether visiting Kyoto for the first time or returning.

Rating Details

9.3 Exceptional 16,558개 리뷰

4-star hotel, a 5-minute walk from Kyoto Station. Strengths include its central location and friendly staff service, allowing for a quiet environment to relax. However, the long corridors may cause some inconvenience during movement. It is ideal for tourists due to its proximity to Nishiki Market, Gion, and Nijo Castle.

Ratings by Trip Type

BEST
9.4
Couple
4,367
9.4
Solo
1,082
9.4
Family
828
9.4
Group
1,687
9.3
Teen
1,225
9.0
Biz
194

Detailed Ratings

Cleanliness BEST 9.6
Location 9.6
Service 9.4
Value for Money 9.2
Facilities 9.1

Score Distribution

9+ Exceptional
78% (6,941)
8-9 Excellent
16% (1,441)
7-8 Very Good
3% (310)
6-7 Good
2% (187)
Below 6
1% (75)

Guest Reviews

10.0 Reviewer 1 2022.05
+ Very clean hotel • Luxurious room amenities • Central location, quiet environment
Bedding (personal preference)
10.0 Reviewer 2 2025.05
+ Excellent location • Spacious and clean rooms • Fantastic staff service
10.0 Reviewer 3 2018.11
+ Wheelchair provided and rented • Friendly staff
Long corridors
9.6 Reviewer 4 2025.09
+ Fantastic location • Modern room design • Friendly staff
10.0 Reviewer 5 2019.10
+ State-of-the-art facilities • Clean and comfortable • Convenient transportation location
10.0 Reviewer 6 2024.04
+ Perfect rating • Excellent stay experience
9.6 Reviewer 7 2025.09
+ Friendly staff • Thoughtful honeymoon gift • Optimal location • Spacious and comfortable room

Location

Map

Loading map...

Nearby Restaurants

Facilities & Services

Accommodation

24-Hour Front Desk

Accessibility

Wheelchair Accessible

FAQ

What are the check-in and check-out times at Cross Hotel Kyoto?

Generally, check-in is from 3:00 PM and check-out is by 11:00 AM. Its central Kyoto location provides convenient access to major tourist attractions. It is recommended to inquire directly at the time of booking for exact times.

What amenities are provided?

Free Wi-Fi is available in all rooms, and public transportation is easily accessible. It is also convenient for visiting major attractions like Fushimi Inari Shrine. Detailed facility information can be found on the booking page.

What is the cancellation policy?

The cancellation policy may vary depending on the booking time and room type. It is essential to check the availability of free cancellation and the cancellation deadline at the time of booking. Generally, free cancellation is possible up to 24-48 hours before check-in.

How is the public transportation accessibility?

Public transportation is very convenient. Kyoto Shiyakusho-mae Station (approx. 5 minutes walk, 0.3km) and Sanjo-Keihan Station (Subway) (approx. 5 minutes walk, 0.4km) are nearby, making it easy to travel within the city and to surrounding areas.

What are the nearby tourist attractions?

Various famous tourist attractions are close by, including Nishiki Market Shopping District (0.8km), Gion (0.8km), Nijo Castle (1.9km), Kiyomizu-dera (2.0km), and Sanjusangen-do (2.2km). You can conveniently visit Kyoto's major attractions.

What is the guest review score?

Based on 10 reviews, it has received a very high rating of 9.3/10. Guests generally provide positive feedback. Detailed reviews can be found in the actual guest review section above.

Family Travel Info

✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers
Best Rate Guarantee

Recommended Hotels in Kyoto

View All Hotels in Kyoto →
per night
$271
Book Now