Pet Friendly
Travel with your beloved pet!
Analysis
Key Strengths
Excellent City Center Location
Convenient walking distance to major attractions such as Hoan Kiem Lake and the Water Puppet Theatre
Modern and Clean Rooms
Provides a comfortable stay environment with renovations in 2020
Friendly and Helpful Staff
Proactive assistance with airport pickup arrangements, recommendations, etc
Spacious Rooms and Comfortable Beds
Offers ample space for a pleasant rest and bedding that aids in deep sleep
Points to Note
Difficulty Finding the Hotel
Located above a cafe, with the entrance accessible through a restaurant, which may cause confusion on the first visit
Some Room Noise Issues
Wall soundproofing is not perfect, so external noise may be audible
Some Staff Service Complaints
Mentions of passive attitudes from some female staff members suggest potential service variations
Recommended For
Rating Details
3-star hotel, a 5-minute walk from Hanoi Old Quarter. Strengths include clean facilities and convenient location, with pet-friendly options. Rooms may be somewhat small. Adjacent to Hoa Lo Prison and Women's Museum, suitable for Hanoi city tourists.
Detailed Ratings
Score Distribution
Location
Nearby Restaurants
Solasta Restaurant & Bar
SkyOn9 Rooftop Bar - Hoan Kiem
MẸT Vietnamese Restaurant & Vegetarian Met 2
Hong Hoai's Restaurant
Tung's Kitchen
Hanoi Corner Restaurant
Facilities & Services
Accommodation
Activities
FAQ
What are the check-in and check-out times at Chez Lumi Hotel?
Check-in is available from 2:00 PM, and check-out is until noon. Please inquire at the front desk for the possibility of an earlier check-in or later check-out.
What amenities are available?
We offer a variety of amenities including free Wi-Fi, room service, a snack bar, massage, body wraps, body scrubs, and spa services. Additionally, pets are allowed, and we operate a 24-hour front desk.
What is the cancellation policy?
The cancellation policy varies depending on the rate plan selected at the time of booking. Generally, free cancellation is possible within the cancellation deadline specified at the time of booking. For exact details, please check your booking confirmation email.
Is it easily accessible by public transportation?
Yes, it is easily accessible by public transportation. There are public transport stops near the hotel, allowing for convenient travel around Hanoi city.
What are the nearby tourist attractions?
Famous tourist attractions such as the Old Quarter (0.3 km), Hoa Lo Prison (0.8 km), and the Vietnamese Women's Museum (0.9 km) are within walking distance. The location provides easy access to Hanoi's major attractions.
What is the overall guest rating?
Based on 10 reviews, the hotel has received a high rating of 8.3/10. Guests have expressed satisfaction with the facilities and services.