Centara Grand Hotel Osaka - Real Guest Reviews & Booking Info

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  • Detailed ratings across 5 categories
  • 5-Star Hotel in Osaka
Osaka Centara Grand Hotel Osaka 5-Star Hotel room
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Centara Grand Hotel Osaka - Osaka 5-Star Hotel

9.1
Osaka
Hotel
Wheelchair Accessible Free Parking Public Transit (320m) Free Wi-Fi (All Rooms) Currency Exchange Air Conditioning 나이트 라이프

Analysis

Key Strengths

Excellent Location

5-minute walk to Namba Station, good airport accessibility

Friendly Staff

Very friendly and helpful responses

Comfortable Rooms

Clean, spacious, with separate bath/toilet

Great City Views

Especially excellent views from corner rooms

Points to Note

Check-in at 3 PM

Luggage storage available for early arrivals

Limited English Communication

Some staff have limited English proficiency

High Hotel Price Range

As a 5-star hotel, budget consideration is necessary

Recommended For

Tourists in Namba Area Convenient transportation and nearby amenities Those Preferring Comfortable and Luxurious Stays Satisfied with 5 First English

Categories

Good

Pricing

  • Average price of $374.45 per night is appropriate for a 5-star hotel.
  • 101% of the average price for 5-star hotels in Osaka, indicating a similar level.
  • Few direct mentions of price in reviews.
Excellent

Location/Transportation

  • Very convenient, approximately a 5-minute walk from Namba Station.
  • Direct passage to Namba Parks facilitates shopping and dining.
  • Extremely convenient location for travel to Kansai Airport.
Good

Staycation Facilities

  • Features a private swimming pool (details are scarce).
  • Corner rooms offer enjoyment of magnificent city views.
  • Ice maker in the hallway for convenient use.
Excellent

Review Summary

  • Praises for location, staff friendliness, room cleanliness, and convenience.
  • Positive feedback on city views, separate bathrooms, and convenient access to amenities.
  • Some areas for improvement mentioned, such as price and English communication.

Rating Details

9.1 Exceptional 11,829개 리뷰

5-star hotel, a 5-minute walk from Nankai Namba Station. Strengths include friendly staff service and convenient accessibility, with comfortable facilities. English communication may be slightly limited. Adjacent to Kuromon Market and Dotonbori, it is suitable for Osaka shopping and gourmet travelers.

Ratings by Trip Type

BEST
9.3
Couple
2,771
9.3
Solo
472
9.3
Family
709
9.2
Teen
351
9.2
Group
640
9.1
Biz
81

Detailed Ratings

Cleanliness BEST 9.5
Service 9.3
Location 9.2
Facilities 9.1
Value for Money 9.1

Score Distribution

9+ Exceptional
74% (3,565)
8-9 Excellent
17% (839)
7-8 Very Good
4% (201)
6-7 Good
2% (119)
Below 6
2% (102)

Guest Reviews

10.0 Reviewer 1 2025.08
+ Friendly staff • Clean and spacious room • Excellent location
9.6 Reviewer 2 2025.08
+ 5-minute walk from Nankai Namba Station • Friendly staff, birthday cake • Spacious room, nice city view
10.0 Reviewer 3 2025.09
+ Friendly staff • Clean rooms • Nice view
Room is small
9.6 Reviewer 4 2025.08
+ Perfect location • Satisfactory room and bathroom • Generous checkout time
Slightly disappointing English communication

Location

Map

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Nearby Restaurants

Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

Activities

Spa/Sauna
Fitness Center

Accessibility

Wheelchair Accessible

Languages

Korean Available

FAQ

What are the check-in and check-out times for Centara Grand Hotel Osaka?

Generally, check-in is from 3 PM and check-out is until 11 AM. Located in the heart of Osaka, it offers convenient access to major tourist attractions. It is recommended to inquire directly at the time of booking for exact times.

What amenities are provided?

Free Wi-Fi (in all rooms), gym/fitness center, convenient public transportation access, and various amenities such as Abeno Harukas are available. Detailed facility information can be found on the booking page.

What is the cancellation policy?

The cancellation policy varies depending on the booking time and room type. Whether free cancellation is possible and the cancellation deadline must be confirmed at the time of booking. Generally, free cancellation is possible up to 24-48 hours before check-in.

How is the public transportation accessibility?

Public transportation is very convenient. It is close to Nankai Electric Railway (approx. 4 minutes walk, 0.3km) and Namba Train Station (approx. 5 minutes walk, 0.4km), making travel easy.

What are the nearby tourist attractions?

Major tourist attractions include Kuromon Market (0.7km), Tsutenkaku Tower (0.9km), Dotonbori (1.0km), Shinsaibashi-Suji Shopping Street (1.3km), and Minami (Namba) (2.2km). It is a good location for sightseeing as it is close to major landmarks.

What is the guest rating?

It received a rating of 9.0/10 from 10 guests. It has received very excellent reviews. For detailed reviews, please check the actual guest review section above.

Family Travel Info

✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers
Best Rate Among 5-Star Hotels
Luxury Hotel

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