Malacca Casa del Rio Melaka Hotel - Real Guest Reviews & Booking Info

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  • Detailed ratings across 6 categories
  • 5-Star Hotel in Malacca
Malacca Casa del Rio Melaka Hotel 5-Star Hotel room
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Casa del Rio Melaka Hotel - Malacca 5-Star Hotel

9.0
Malacca
Hotel
Wheelchair Accessible Pet Friendly Free Parking Public Transit (910m) Airport Transfer City Center Location Free Wi-Fi (All Rooms) 현지 문화 체험 종교적 장소 미술관/박물관 관람
Pet Friendly

Pet Friendly

Travel with your beloved pet!

Advance Inquiry Recommended
Advance Inquiry Recommended

Analysis

Key Strengths

*

Convenient Location:

Optimal location with major attractions and Jonker Street Night Market within a 5-minute walk. *

Differentiated Housekeeping:

Daily twice housekeeping service (morning and evening) ensures high standards of room cleanliness. *

Practical Room Amenities:

All rooms are equipped with Nespresso machines and complimentary mini-bar snacks, enhancing guest convenience. *

Personalized Hospitality:

Welcome drinks are served at the cabana upon check-in, and special attention is given to anniversary celebrations

Points to Note

*

Room Step Caution:

There is a step between the bedroom and the bathroom, posing a fall risk for the elderly or children during nighttime movement. *

Pool Hygiene Concerns:

Some guest reviews indicate strong disinfectant odors and negative feedback regarding water quality management. *

Breakfast Quality Variability:

Weekday breakfast menus have fewer items and a simpler selection compared to weekends, potentially leading to lower satisfaction. *

Connecting Room Limitations:

While adjacent rooms can be assigned for family stays, rooms with internal connecting structures are difficult to secure

Recommended For

*

Malacca Walking Tourists:

Excellent accessibility to major tourist sites, with river cruises available directly in front of the hotel. *

Anniversary Travelers:

Can expect personalized services with staff meticulously attending to guest requests. *

Travelers with Cars:

Features a dedicated underground parking facility with constant security monitoring for easy management

Rating Details

9.0 Exceptional 4,964개 리뷰

5-star hotel in the heart of Malacca city. Strengths include friendly staff, welcome drinks, and a diverse, delicious breakfast. Pet-friendly. However, weekday breakfast variety may be a slight drawback. Adjacent to Baba & Nyonya Heritage Museum and Jonker Street Night Market, it's ideal for couples and families.

Ratings by Trip Type

BEST
9.2
Couple
1,707
9.2
Teen
454
9.2
Group
372
9.1
Solo
228
9.1
Family
988
8.7
Biz
80

Detailed Ratings

Location BEST 9.6
Cleanliness 9.3
Service 9.3
Room Comfort 9.2
Facilities 8.9
Value for Money 8.6

Score Distribution

9+ Exceptional
68% (2,531)
8-9 Excellent
22% (813)
7-8 Very Good
5% (188)
6-7 Good
3% (124)
Below 6
2% (59)

Guest Reviews

10.0 Reviewer 1 2025.10
+ Friendly and competent staff service • Optimal location adjacent to the market • Rooftop pool with a good view
9.6 Reviewer 2 2025.06
+ Spacious and clean room condition • Friendly and attentive customer service • Excellent location close to tourist attractions
9.6 Reviewer 3 2025.02
+ Attentive and friendly staff service • Central location adjacent to tourist attractions • Prompt and professional housekeeping service
Disappointing weekday breakfast menu selection • Safety concerns due to stairs in the room
10.0 Reviewer 4 2025.05
+ Friendly staff and welcome drink • Diverse and delicious breakfast • Location close to major attractions
8.4 Reviewer 5 2025.10
+ Friendly service and welcome drink • Spacious and pleasant room condition • Perfect location and excellent view
Lack of connecting rooms • Unpleasant smell in the pool facilities

Location

Map

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Nearby Restaurants

Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

Activities

Swimming Pool
Spa/Sauna
Fitness Center

Accessibility

Wheelchair Accessible

FAQ

What are the check-in and check-out times at Casa del Rio Melaka Hotel?

Check-in is available from 3:00 PM, and check-out is until 12:00 PM. The 24-hour front desk ensures constant assistance. Located in the heart of Malacca, it's ideal for exploring the surroundings before or after your stay.

What amenities are available?

The hotel offers free Wi-Fi, an outdoor swimming pool, a children's pool, a golf course, and massage facilities. The restaurant serves a European breakfast buffet, and family-friendly amenities such as children's meals and family rooms are fully equipped. Air conditioning and ironing services are also available in all rooms.

What is the cancellation policy?

The cancellation policy varies depending on the booking time and the selected room type. It is essential to reconfirm the availability of free cancellation and specific deadlines during the booking process. Generally, free cancellation is often possible up to 24-48 hours before check-in.

How is the public transportation accessibility?

The Hang Tuah Monorail Station (0.9 km) is approximately a 12-minute walk away. Monorail Themepark Studios Station is about a 17-minute walk (1.3 km). Proximity to major public transportation hubs makes travel convenient.

What are the nearby tourist attractions?

Baba & Nyonya Heritage Museum, Jonker Street Night Market, Chinatown, and Stadthuys are all within a 0.2 km radius. Red Square is also located within 0.3 km, making it an ideal location for exploring Malacca's main attractions on foot.

What is the guest review score?

Based on 9 reviews, the hotel has achieved a high rating of 9.0 out of 10. It is highly praised for its overall service quality and location. Actual guest satisfaction is very high.

Family Travel Info

✓ Kids Pool ✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers
Luxury Hotel

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