BeingSattvaa Luxury Ubud - Bali 4-Star Hotel

Management gaps due to staff shortage

Staff members juggle multiple roles from reception to serving, leading to delayed responses to messages or missed cleaning

Inconsistent hygiene management

Overall facility management is not thorough, with instances of animal droppings left unattended, cobwebs in corners, and bathtub leaks

Nighttime security and access restrictions

There is a shortage of on-site staff late at night, and resort access may not be smooth depending on the situation

Dim indoor lighting

Room lighting is low at night, which can be inconvenient for detailed activities like reading