Ambassador Hanoi Hotel & Spa - Real Guest Reviews & Booking Info

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✓ 3-Star Hotel in Hanoi

Hanoi Ambassador Hanoi Hotel & Spa 3-Star Hotel room

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Ambassador Hanoi Hotel & Spa - Hanoi 3-Star Hotel

Name: Ambassador Hanoi Hotel & Spa
Address: Hanoi, Hanoi, VN
Price range: ₩137160
Rating: 8.6

8.6

Hanoi

Hotel

Wheelchair Accessible Free Parking Airport Transfer City Center Location Free Wi-Fi (All Rooms) 사우나 현지 문화 체험

Analysis

Key Strengths

Prime Old Quarter Location

Hang Da Shopping Mall and Starbucks are within 50m, offering excellent walkability

Practical Dining Services

Flexible options include packed breakfasts for your schedule or in-room delivery

Attentive Customer Service

English-speaking staff are available to provide local travel routes and specific information

Stable Infrastructure

Less prone to hot water interruptions common in older Hanoi buildings, with consistent Wi-Fi connectivity

Points to Note

Inconsistent Hygiene Standards

Some guests have reported cleanliness issues in certain rooms, making immediate inspection upon check-in essential

Wide Variance in Review Scores

With scores ranging from 1 to 10, there's a risk of a "luck of the draw" situation depending on room assignment and time of stay

Limitations of 3-Star Facilities

While bathrooms are functional, the overall facilities are dated and lack a sophisticated ambiance

Recommended For

Location Ideal for those with a clear objective to explore Hanoi's Old Quarter attractions and street food on foot Value Guests who prefer practical benefits like complimentary snacks and takeaway services over expensive hotels Tourists with Extensive Itineraries Travelers seeking an accessible base for city exploration rather than extensive on

Rating Details

8.6 Excellent 3,038개 리뷰

3-star hotel in the heart of Hanoi's Old Quarter. Strengths include excellent accessibility and professional, friendly staff service, with a vibrant atmosphere. However, room cleanliness may be somewhat lacking. Adjacent to the Old Quarter and St. Joseph's Cathedral, it's suitable for tourists exploring Hanoi's core attractions.

Ratings by Trip Type

BEST

8.4

Couple

466

8.4

Solo

312

8.4

Group

126

8.2

Family

8.1

Biz

8.1

Teen

Detailed Ratings

Location BEST 8.9

Service 8.7

Room Comfort 8.6

Value for Money 8.2

Cleanliness 8.1

Facilities 7.7

Score Distribution

9+ Exceptional

54% (561)

8-9 Excellent

19% (199)

7-8 Very Good

5% (49)

6-7 Good

10% (99)

Below 6

12% (125)

Guest Reviews

9.2 • Reviewer 1 • 2024.09

+ Location adjacent to major tourist attractions • Excellent accessibility to surrounding amenities • Friendly and competent staff

10.0 • Reviewer 2 • 2025.06

+ Clean and tidy room condition • Friendly and polite staff service • Perfect location close to attractions

10.0 • Reviewer 3 • 2025.05

+ Clean and well-maintained room • Friendly and proactive staff • Free snacks available all day

8.4 • Reviewer 4 • 2025.11

+ Best location convenient for sightseeing • Friendly and cooperative staff • Stable hot water and Wi-Fi

− Somewhat lacking room cleanliness • Facilities did not meet expectations

10.0 • Reviewer 5 • 2025.10

+ Excellent location in the heart of the old town • Professional and friendly staff service • Meticulous and clean housekeeping

See All 3,038 Reviews

Location

Map

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Nearby Restaurants

Restaurant

Facilities & Services

Accommodation

Free Parking

24-Hour Front Desk

Activities

Spa/Sauna

Accessibility

Wheelchair Accessible

FAQ

What are the check-in and check-out times at Ambassador Hanoi Hotel & Spa?

Check-in is available from 2:00 PM, and check-out is until 12:00 PM. The 24-hour front desk is operated for guest convenience.

What amenities are available?

The hotel offers free Wi-Fi, a restaurant, sauna, and massage facilities. Family rooms and babysitting services are also provided for family travelers.

What is the cancellation policy?

The cancellation policy varies depending on the booking time and room type. Details such as free cancellation availability and deadlines must be confirmed at the time of booking.

How is the public transportation accessibility?

The hotel is located approximately a 14-minute walk (1.1 km) from Hanoi Station (train). Connectivity to major city hubs is good, making public transportation convenient.

What are the nearby attractions?

The Old Quarter (0.4 km) and St. Joseph's Cathedral (0.5 km) are very close, making them ideal for walking tours. Major attractions such as Hoa Lo Prison and the Vietnamese Women's Museum are also within approximately 1 km.