Hanoi 22Land Heritage Hotel and Retreat - Real Guest Reviews & Booking Info

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  • ✓ Detailed ratings across 5 categories
  • ✓ 4-Star Hotel in Hanoi
Hanoi 22Land Heritage Hotel and Retreat 4-Star Hotel room
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22Land Heritage Hotel and Retreat - Hanoi 4-Star Hotel

8.5
Hanoi
Hotel
Wheelchair Accessible Free Breakfast Free Parking Airport Transfer Free Wi-Fi (All Rooms) Currency Exchange 사우나

Analysis

Key Strengths

Modern Interior

Creates a stylish atmosphere at a reasonable price with bold colors and sophisticated design

Practical Room Amenities

Suitable for long stays with a kitchenette for simple cooking and comfortable bedding

Diverse Breakfast Options

Offers a variety of Asian, European, and vegetarian dishes to cater to guests' preferences

Flexible Convenience Services

Outstanding flexible service from on-site staff, including helmet rentals and allowing guests to relax in the lobby after checkout

Points to Note

Lack of Crisis Management

In case of unexpected situations like power outages, the management's systematic response, such as arranging alternative accommodation or offering apologies, is significantly lacking

Inconsistent Hygiene Management

There have been instances where consumables used by previous guests were left in the room, making it essential to check the cleanliness immediately upon entering

Limited City Accessibility

It takes approximately 30 to 45 minutes by taxi to reach the Old Quarter, a major tourist hub, posing a burden in terms of travel time and cost

Recommended For

Business Travelers Conveniently located near the Cau Giay business district in Hanoi, allowing for efficient movement when conducting business in the area Value Practical travelers looking to utilize modern 4 Those Preferring Quiet Relaxation Travelers who wish to stay in a relatively quiet environment away from the bustling city center

Rating Details

8.5 Excellent 764개 리뷰

4-star hotel located on the outskirts of Hanoi. Strengths include friendly staff service and modern, clean facilities, offering a comfortable stay. However, it is somewhat far from the city center. Conveniently located near the Vietnam Museum of Ethnology and One Pillar Pagoda, it is suitable for travelers seeking a relaxed Hanoi experience.

Ratings by Trip Type

BEST
8.6
Couple
63
8.4
Biz
11
8.3
Solo
35
7.9
Group
8
4.4
Family
2
4.4
Teen
1

Detailed Ratings

Cleanliness BEST 8.8
Service 8.6
Value for Money 8.5
Facilities 8.1
Location 7.9

Score Distribution

9+ Exceptional
53% (61)
8-9 Excellent
18% (21)
7-8 Very Good
9% (10)
6-7 Good
6% (7)
Below 6
15% (17)

Guest Reviews

5.6 • Reviewer 1 • 2025.10
+ Lively staff after power restoration • Smooth check-in during heavy rain • Convenient hotel location nearby
− Irresponsible management during power outage • Neglected toiletries from previous guest
9.2 • Reviewer 2 • 2025.02
+ Unique exterior and luxurious interior • Very friendly staff service • Flexible post-checkout service
10.0 • Reviewer 3 • 2025.10
+ Friendly and prompt service • Very clean room condition • Comfortable bed and pillows
10.0 • Reviewer 4 • 2025.04
+ Friendly and attentive staff service • Modern and clean facilities • Diverse and satisfying breakfast
− Far distance from the city center • Long travel time to the Old Quarter
10.0 • Reviewer 5 • 2025.11
+ Dedicated and attentive staff service • Elegant design and room view • Very comfortable and cozy bedding
See All 764 Reviews

Location

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Facilities & Services

Accommodation

Free Breakfast
Free Parking
24-Hour Front Desk

Activities

Spa/Sauna

Accessibility

Wheelchair Accessible

FAQ

What are the check-in and check-out times at 22Land Heritage Hotel and Retreat?

Check-in is available from 2:00 PM, and check-out is until 12:00 PM. The 24-hour front desk operates to provide smooth check-in and check-out services.

What are the main amenities offered?

Free Wi-Fi and free parking are provided, and rooms are equipped with a kitchenette, safe, and mirror. Various leisure facilities such as a sauna, massage, and body scrub, as well as child safety facilities, are also available.

What is the cancellation policy?

The cancellation policy varies depending on the selected room type and booking time. It is essential to check the free cancellation availability and deadline through the detailed terms and conditions of the product before confirming your reservation.

How is the public transportation accessibility?

It is approximately 5.8 km from Hanoi Station, a train station, and takes about 73 minutes on foot. Given the distance, using a car or public transportation is recommended for efficient travel.

What are the nearby tourist attractions?

The Vietnam Museum of Ethnology is conveniently located approximately 1.9 km away. Other major attractions such as the One Pillar Pagoda, Temple of Literature and National University, and Ho Chi Minh Mausoleum are also within a radius of about 5 km.

What is the overall guest rating?

Based on 10 reviews, the hotel maintains a high rating of 8.5 out of 10. Guests have given excellent reviews for the overall facilities and services.

Family Travel Info

✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers

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